Receptionist (UAE National)

Daman Investments; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A reputable investment firm in Sharjah is looking for a Receptionist to manage the switchboard, greet visitors, and provide administrative support. The ideal candidate will have 1-3 years of relevant experience, excellent communication skills, and a diploma in a related field. This position plays a crucial role in maintaining the firm's welcoming atmosphere and requires strong organizational skills and attention to detail.

Qualifications

• 1-3 years experience in a similar role is required.
• Diploma in a related field is mandatory.

Responsibilities

• Operate switchboard and manage visitor reception.
• Route incoming and outgoing telephone calls.
• Manage meeting room bookings and appointments.
• Perform administrative tasks and manage correspondence.

Skills

Organizational skills

Attention to detail

Time management

Verbal communication

Written communication

Computer literacy

Education

Relevant diploma in related field

Job description

Overview

The Receptionist operates a switchboard and receives visitors so that all callers/visitors are dealt with promptly, courteously, and accurately. This job also provides clerical & administrative support to managers or employees and coordinates all daily administrative activities which include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.

KEY DUTIES AND RESPONSIBILITIES

• Receive and correctly route incoming and outgoing telephone calls at a switchboard or multi-line phone and maintain long distance call logs.
• Take and distribute accurate messages.
• Greet visitors and determine the nature of their visit.
• Issue visitor passes and maintain visitor logs.
• Alert appropriate party of visitor arrival or direct visitors to appropriate office, department, or employee.
• Respond to routine inquiries from internal or external sources, for example on the business location, hours of operation, phone numbers, or email address.
• Perform miscellaneous administrative activities such as booking meeting rooms, typing, organizing, and distributing mail, receiving, sending courier packages, processing related documents, and data entry.
• Deal with email enquiries, answer incoming calls, taking messages and re-direct calls and emails as required.
• Diary management and arranging appointments, booking meeting rooms and conference facilities.
• Uphold company values throughout business practices and utilize sound judgment in decision making.
• Any other additional duties as may be required by management based on needs of the business.

POSITION REQUIREMENTS

WORK EXPERIENCE

• A minimum of 1-3 years working experience in a similar role.

EDUCATIONAL QUALIFICATION

• Relevant diploma in related field.

SKILLS/BEHAVIOUR ATTRIBUTES

• Organizational and administrative skills
• Strong attention to detail and ability to perform tasks carefully and accurately.
• Effective time management skills and ability to meet strict deadlines.
• Very good verbal and written communication skills to communicate with guests, clients, as well as with employees and colleagues.
• General computer literacy.