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An established industry player is seeking a Receptionist to manage the front desk and provide exceptional customer service. In this role, you will efficiently handle telephone calls, assist guests, and ensure a welcoming environment. Your professionalism and excellent communication skills will be crucial in maintaining the corporate image of the organization. Join a dynamic team where your contributions will make a significant impact on guest experiences and operational efficiency. This is a fantastic opportunity for individuals who thrive in a multicultural setting and enjoy engaging with people daily.
• To manage the Reception efficiently, attend to guests and telephone calls in a professional manner befitting the corporate image of the Group and provide the necessary administrative support functionally required by the Admin Manager.
Functional Roles and Responsibilities
• Efficient and courteous handling of telephone calls, providing necessary information/guidance to callers and transferring calls to relevant personnel.
• Control the distribution of access cards for visitors and maintain a register to log details.
• Ensure cleanliness and hygiene are maintained in the reception area, adhering to essential housekeeping standards to represent an appropriate corporate image.
• Ensure all equipment and furniture are in proper working condition and well-maintained.
• Coordinate and manage room bookings (Business Centre and L&D) efficiently and promptly.
Desired Candidate Profile
Job Requirements
Education/Certification and Continued Education
Knowledge and Skills
• Course in telephone handling skills is an advantage.
• Exposure to multicultural environments.
• Well-groomed with a pleasant personality.
• Excellent communication skills.
Employment Type
Company Industry
Department / Functional Area
Keywords
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