Receptionist Front Office

Bachelor of Commerce, Bachelor of Business Administration

Nationality

Female

Job Description

• Greet and welcome guests with a warm, professional demeanor, ensuring a positive first impression of the organization.
• Coordinate and schedule appointments, meetings, and room bookings, optimizing the use of resources and time.
• Handle incoming and outgoing mail and packages, ensuring timely distribution and adherence to security protocols.
• Maintain an organized front office environment, including managing office supplies and ensuring cleanliness and orderliness.
• Act as a point of contact for inquiries, providing accurate information and assistance while maintaining confidentiality.
• Utilize office software and technology to manage records, data entry, and reporting tasks, ensuring accuracy and efficiency.
• Collaborate with other departments to ensure seamless operations and enhance overall guest experience.
• Stay informed about the organization's services and events to provide guests with up-to-date information and recommendations.

Desired Candidate Profile

• 1-3 years of experience in a front office or customer service role, demonstrating a proactive approach to guest relations.
• Familiarity with Microsoft Office Suite and other office management software to enhance productivity.
• Bilingual proficiency in English and the local language; additional languages are a strong advantage for diverse clientele.
• Strong interpersonal skills to foster positive relationships with guests and staff, ensuring a welcoming atmosphere.
• Excellent verbal and written communication skills, with the ability to articulate information clearly and effectively.
• Detail-oriented with a knack for organization, able to manage multiple tasks without sacrificing quality.