Receptionist Front Office

British Orchard Nursery; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a front office professional to enhance guest experiences. In this role, you will be the welcoming face of the organization, greeting guests and ensuring their needs are met with professionalism and warmth. You will coordinate appointments and maintain an organized office environment, utilizing your strong communication and interpersonal skills. If you have a proactive approach to customer service and a knack for organization, this is an exciting opportunity to contribute to a positive atmosphere while advancing your career in a dynamic environment.

Qualifications

• 1-3 years of experience in front office or customer service roles.
• Bilingual proficiency in English and local language is preferred.

Responsibilities

• Greet and welcome guests, ensuring a positive first impression.
• Coordinate appointments and manage office supplies efficiently.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Detail-oriented

Bilingual Proficiency

Education

Bachelor of Commerce

Bachelor of Business Administration

Tools

Microsoft Office Suite

Office Management Software

Job description

Bachelor of Commerce, Bachelor of Business Administration

Nationality

Female

Job Description

• Greet and welcome guests with a warm, professional demeanor, ensuring a positive first impression of the organization.
• Coordinate and schedule appointments, meetings, and room bookings, optimizing the use of resources and time.
• Handle incoming and outgoing mail and packages, ensuring timely distribution and adherence to security protocols.
• Maintain an organized front office environment, including managing office supplies and ensuring cleanliness and orderliness.
• Act as a point of contact for inquiries, providing accurate information and assistance while maintaining confidentiality.
• Utilize office software and technology to manage records, data entry, and reporting tasks, ensuring accuracy and efficiency.
• Collaborate with other departments to ensure seamless operations and enhance overall guest experience.
• Stay informed about the organization's services and events to provide guests with up-to-date information and recommendations.

Desired Candidate Profile

• 1-3 years of experience in a front office or customer service role, demonstrating a proactive approach to guest relations.
• Familiarity with Microsoft Office Suite and other office management software to enhance productivity.
• Bilingual proficiency in English and the local language; additional languages are a strong advantage for diverse clientele.
• Strong interpersonal skills to foster positive relationships with guests and staff, ensuring a welcoming atmosphere.
• Excellent verbal and written communication skills, with the ability to articulate information clearly and effectively.
• Detail-oriented with a knack for organization, able to manage multiple tasks without sacrificing quality.