Receptionist / Front Desk Executive

Milele; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Milele is seeking a skilled Receptionist to manage front desk operations at their Dubai HQ. The role includes welcoming guests, handling calls, maintaining office organization, and supporting various administrative tasks. Ideal candidates should possess excellent communication skills, a professional appearance, and a positive attitude towards customer service.

Qualifications

• Proven experience as a Receptionist or similar role.
• Strong verbal and written communication skills in English and Arabic.
• Professional demeanor and appearance.

Responsibilities

• Greet and welcome guests promptly.
• Maintain organized front office area.
• Coordinate travel arrangements and manage bookings.

Skills

Communication skills

Organizational abilities

Multitasking

Customer service orientation

Proficiency in Microsoft Office Suite

Education

High school diploma or equivalent

Tools

EPABX systems

Job description

Job Purpose:

To manage the front desk operations at Milele HQ, ensuring a welcoming, organized, and efficient environment for all visitors and staff.

Duties and Responsibilities:

• Greet and welcome guests promptly and warmly upon arrival.
• Direct visitors to the appropriate personnel and offices.
• Answer, screen, and route incoming phone calls efficiently.
• Maintain a clean, organized, and presentable reception area, ensuring availability of necessary stationery and materials (e.g., pens, forms, brochures).
• Oversee the booking and upkeep of boardrooms and meeting rooms.
• Provide accurate and timely information both in-person and via phone/email.
• Receive, sort, and distribute daily mail and deliveries.
• Ensure office security by adhering to safety protocols, monitoring visitor logbooks, and issuing visitor badges.
• Manage ordering and inventory of front office supplies.
• Update office calendars and assist with scheduling meetings.
• Coordinate travel arrangements, accommodations, and prepare related vouchers.
• Maintain accurate records of office expenses and costs.
• Perform clerical tasks such as filing, photocopying, and transcribing.
• Support additional administrative duties as assigned by the line manager.
  
  
  

Required Skills:

• Proven experience as a Receptionist, Front Office Representative, or in a similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g., EPABX systems, printers).
• Professional demeanor and appearance.
• Strong verbal and written communication skills in English and Arabic.
• Ability to be proactive, resourceful, and solution-oriented.
• Excellent organizational and multitasking abilities.
• Strong time-management skills with the ability to prioritize tasks effectively.
• A positive, customer service-oriented attitude.
  
  
  

Qualifications:

• High school diploma or equivalent; additional certification in hospitality management or a related field is an advantage.