Receptionist for Wellness Center with UAE exp

Ontime Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A wellness service provider in Dubai is looking for a Receptionist to provide excellent customer service to clients. The role involves greeting clients, managing phone calls, and assisting with wellness program information. Ideal candidates will have prior experience in a wellness or similar setting, strong communication skills, and attention to detail. Fluency in English is required, and additional language skills are a plus.

Qualifications

• Proven experience as a Receptionist in a wellness center or similar environment.
• Experience with appointment scheduling and managing calendars.
• Detail-oriented with strong organizational skills.

Responsibilities

• Greet clients professionally and warmly.
• Manage incoming phone calls and appointments.
• Provide information about wellness programs and services.

Skills

Customer service

Strong communication

Multitasking

Organizational skills

Fluency in English

Job description

Description

Ontime Group is thrilled to announce an opening for a Receptionist with experience in wellness centers in the UAE. This role is essential in providing a welcoming environment and offering exceptional customer service to our clients. As the first point of contact you will assist in promoting a holistic approach to health and wellness.

Responsibilities

• Greet and assist clients upon arrival with warmth and professionalism
• Manage incoming phone calls schedule appointments and maintain the wellness centers calendar
• Provide clients with information about wellness programs services and treatments available
• Assist with the check-in process ensuring all necessary forms are completed and records are updated
• Maintain cleanliness and organization of the reception area and waiting room
• Handle billing inquiries process payments and assist with insurance verification when required
• Work collaboratively with the wellness team to ensure a seamless client experience
• Respond to client inquiries and resolve any concerns in a timely and courteous manner

Requirements

• Proven experience as a Receptionist in a wellness center or similar environment in the UAE
• Strong communication and interpersonal skills
• Excellent customer service skills with a proactive approach
• Experience with appointment scheduling and managing calendars
• Familiarity with electronic medical records and office software
• Detail-oriented with strong organizational skills
• Ability to multitask and thrive in a fast-paced setting
• Professional appearance and friendly demeanor
• Fluency in English; additional languages are an advantage

Benefits

Salary Benefits