Receptionist for a Wellness Center in Dubai

OnTime HealthCare Services; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A wellness center in Dubai is seeking a friendly Receptionist to provide exceptional customer service and administrative support. The ideal candidate has previous experience in a similar role, strong communication skills, and the ability to create a welcoming atmosphere for clients. Responsibilities include managing appointments, handling inquiries, and ensuring a well-organized reception area.

Qualifications

• Prior experience as a Receptionist in a wellness center or similar environment.
• Strong verbal and written communication skills.
• Excellent customer service capabilities and a friendly demeanor.

Responsibilities

• Welcome and greet clients with a positive attitude.
• Manage incoming calls and schedule appointments.
• Assist clients with check-in processes.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Job description

Ontime Group is seeking a dedicated and friendly Receptionist to join our Wellness Center in Dubai. As the first point of contact for our clients, you will play a key role in creating a warm and inviting atmosphere, while providing exceptional customer service and administrative support.

Responsibilities

• Welcome and greet clients with a positive and professional attitude
• Manage incoming calls, schedule appointments, and coordinate the clinic's calendar
• Provide information regarding wellness services and programs offered at the center
• Assist clients with check-in processes, including completing necessary forms and updating records
• Ensure the reception and waiting areas are neat, organized, and welcoming
• Handle billing inquiries, process payments, and assist with insurance verification as needed
• Work closely with the wellness team to ensure seamless client experiences
• Address client inquiries and concerns with professionalism and empathy
  
  

Requirements

• Previous experience as a Receptionist in a wellness center or similar environment
• Strong verbal and written communication skills
• Excellent customer service capabilities and a friendly demeanor
• Experience with appointment scheduling and managing clinic calendars
• Proficient in using office software and electronic health records systems
• Strong organizational skills and attention to detail
• Ability to multitask and perform well in a fast-paced environment
• Professional appearance and courteous manner
• Fluency in English; additional languages are a plus
  
  

Benefits

Salary + Benefits