Receptionist Cum Cashier

Confidential Company; Sharjah, Ajman, Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company seeks an experienced receptionist/cashier in Sharjah. The ideal candidate will manage customer interactions, handle financial transactions, and perform administrative support within a dynamic environment. You must possess strong communication and multitasking abilities, with a focus on providing exceptional customer service.

Qualifications

• Minimum of high school diploma; certifications in customer service or finance are a plus.
• At least 2 years of experience in a receptionist or cashier role, preferably in retail or hospitality.

Responsibilities

• Greet customers, handle cash transactions, and manage appointments efficiently.
• Respond to inquiries and maintain a well-organized reception area.
• Assist with administrative tasks like filing, data entry, and record maintenance.

Skills

Customer Service

Cash Handling

Communication

Multitasking

Problem-Solving

Attention to Detail

Education

High School Diploma

Tools

Point-of-Sale Systems

Microsoft Office Suite

Job description

Any

Vacancy

Job Description

• Greet and welcome customers with a warm and professional demeanor, ensuring a positive first impression.
• Handle all cash transactions efficiently, including processing payments and issuing receipts, while maintaining accuracy in cash handling.
• Manage the appointment scheduling system, coordinating bookings and ensuring optimal use of resources.
• Respond to customer inquiries in person and over the phone, providing knowledgeable assistance and resolving issues promptly.
• Maintain a well-organized reception area, ensuring it reflects the company's professional image and is stocked with necessary materials.
• Assist with administrative tasks such as filing, data entry, and maintaining customer records to support overall operations.
• Monitor and reconcile cash drawers at the beginning and end of shifts, ensuring all transactions match and discrepancies are reported.
• Collaborate with other team members to enhance customer service and streamline processes for a more efficient workflow.
• Adhere to company policies and procedures regarding cash handling and customer service standards.
• Stay updated on company products and services to provide accurate information and promote offerings effectively.

Desired Candidate Profile

• Minimum of a high school diploma; additional certifications in customer service or finance are a plus.
• At least 2 years of experience in a receptionist or cashier role, preferably in a retail or hospitality environment.
• Proficiency in cash handling and financial transactions, with a strong attention to detail.
• Excellent verbal and written communication skills in English; knowledge of a second language is highly desirable.
• Strong computer skills, including experience with point-of-sale systems and Microsoft Office Suite.
• Ability to multitask efficiently in a fast-paced environment while maintaining a calm and professional demeanor.
• Exceptional customer service skills, with a focus on problem-solving and conflict resolution.
• Friendly, approachable, and personable, able to build rapport with clients quickly.
• Physical ability to stand for extended periods and lift light to moderate objects, such as boxes or supplies.
• Nationality preference aligns with the company’s diverse environment, encouraging applications from all backgrounds.

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