Receptionist - Cranleigh Abu Dhabi

Aldar Education; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

Cranleigh Abu Dhabi seeks a School Receptionist to support the smooth running of the school. The role involves managing inquiries, assisting with administrative tasks, and ensuring a welcoming atmosphere for visitors and parents. Ideal candidates will have a degree in Business Administration and relevant customer service experience.

Benefits

Attractive remuneration package

Professional development opportunities

Innovative school environment

Diverse and inclusive work culture

Qualifications

• 2 years of experience in a customer-focused role.
• Experience in the education field is desirable.
• A high level of professionalism and a clean police check required.

Responsibilities

• Act as the first point of contact for enquiries and telephone calls.
• Assist with updating the school’s databases.
• Meet and greet visitors ensuring a warm welcome.

Skills

Communication skills

Interpersonal skills

Office management skills

Professionalism

Fluent English

Arabic language

Education

Degree in Business Administration

Certificate in Business Administration

University/college degree

Job description

Job Description

Cranleigh Abu Dhabi is currently seeking a School Receptionist. This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group.

Cranleigh Abu Dhabi sits at the entrance to Saadiyat’s emerging Cultural District in keeping with the school’s motto, ‘Ex Cultu Robur’ – ‘From Culture Comes Strength’. Built over seven hectares, the bespoke campus is situated within minutes of New York University Abu Dhabi and the beautiful Saadiyat Beach, as well as the magnificent Louvre Abu Dhabi and the vibrant Berklee College of Music.

In addition to the broad academic curriculum, our daily routine offers a wealth of opportunities that allow pupils to explore their full range of talents in fine arts, performing arts, music, sport and other activities such as gymnastics, golf, horse riding and debating to name but a few. We are looking for first-class educators to join our vibrant team and work with us in our pursuit of excellence.

The School Receptionist is expected to support the smooth running of the School, in particular the Senior Management Teams. Receptionists are expected to reflect the ethos of the school through their willingness to help out with administrative tasks as laid out in, but not limited to, the tasks below.

Responsibilities

Main Responsibilities:

• Act as the first point of contact for enquiries and telephone calls coming into the school.
• Assist with updating the school’s databases, including the parental messaging system.
• Ensure that messages are passed appropriately to members of staff and children.
• Meet and greet visitors and parents ensuring a warm welcome.
• Assist with the preparation, distribution and mailing of written communication from the Head,
• Deputy Head and staff to parents and the wider community.
• Answer electronic mail efficiently and accurately.
• Update and maintain the school's daily register including logging it on eSIS
• Assist in maintaining the School’s daily fire register including signing in/out of students and staff.
• Act as the first point of contact for the School’s missing child and emergency response policies.
• Liaison between the School’s third-party service providers and parents.
• Issue temporary guardian passes via the Evotix system after verifying the guardian’s details.
  
  
  

Qualifications

Minimum Qualification

• Degree in Business Administration (Desirable)
• A university/college degree is an asset
• Certificate in Business Administration or related (essential)
  
  
  

Minimum Experience

• A minimum of 2 years of experience in a customer-focused role
• Experience in the education field (Desirable)
  
  
  

Job Specific Knowledge & Skills

• Fluent in English Communications skills, written, and oral
• Arabic speaker is preferable
• Strong interpersonal skills to aid in daily contact with parents in a diverse multicultural environment
• Excellent office management skills
• A high level of professionalism and consideration of the well-being of children
• Respect for all members of a school community.
• An excellent telephone manner is required along with a discrete personable temperament.
• A positive and solution-focused attitude to working life.
• A clean enhanced Disclosure and Barring Services check or police check.
  
  
  

What We Offer

Aldar Education is a family of world-class, child-centred, and innovative schools based in the UAE. We educate over 38,000 students across our group of owned and managed schools and as we grow so does our need for highly skilled, inspirational, and dedicated school leaders. We offer an attractive remuneration package. Our future-focused learning model includes both students and staff and so we place a special emphasis on professional development, coaching and training.

This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are dedicated to our national development strategy and encourage UAE Nationals in their application to our company.

Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.