Receptionist - Al Danah Charter School (AY-25/26) - UAE National Only

Aldar Education; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

Aldar Education is seeking a dedicated individual to join Al Danah Charter School in Abu Dhabi. This position focuses on delivering top-notch customer service and support to visitors and parents, particularly during registration processes. The ideal candidate will have strong communication skills in both Arabic and English, showcasing a solid background in customer service within the education sector. This role offers an exciting chance to contribute to a vibrant learning community committed to excellence.

Qualifications

• High School Certificate/Diploma or Bachelor Degree Certificate required.
• At least 2 years in a customer-focused role.
• Experience in the education sector preferred.

Responsibilities

• Deliver high-quality customer service to all visitors and staff.
• Guide parents during the student registration and admission process.
• Perform clerical tasks such as updating attendance registers and filing.

Skills

Excellent Arabic communication

Fluent English communication

Strong interpersonal skills

Excellent office management

Education

High School Certificate/Diploma or Bachelor Degree Certificate

Job description

Job Description

Al Danah Charter School is an American Curriculum school located in Abu Dhabi. With our internationally recognized curriculum, dedicated practitioners, and outstanding teaching and learning, Al Danah Charter School offers a great working environment. We have an exciting, diverse, and progressive learning community committed to fulfilling the National Agenda for our Emirati students.

Our learning culture is rooted in our mission statement: Excite, Challenge, Empower, enabling all students to thrive. This is an excellent opportunity to join the successful Aldar family of schools and contribute to shaping the future of Abu Dhabi’s leading school group.

The successful candidates will align closely with our core values and ethos and have a genuine understanding and appreciation of regional values.

Responsibilities

Main Duties:

• Deliver high-quality customer service to all visitors and staff, representing the school professionally.
• Greet visitors in a friendly and helpful manner.
• Possess strong knowledge of key information about the school.
• Guide and assist parents during the student registration and admission process, especially during initial inquiries.
• Perform word-processing and other IT-based tasks, such as database management, Excel, and internet research.
• Answer, screen, and forward incoming phone calls professionally, following standard telephone etiquette.
• Maintain a tidy and presentable reception area with necessary stationery and materials.
• Provide accurate information in person, via phone, and email.
• Assist the Admissions team with inbound and outbound calls.
• Log admissions inquiries into the MIS database.
• Provide comprehensive information about the school, including curriculum, education levels, and tuition fees.
• Respond courteously to telephone inquiries and direct calls appropriately.
• Assist with tasks assigned by the management team as needed.
• Perform any other duties within the scope of the role as required by supervisors.

Specific Duties:

• Provide general clerical support, including updating attendance registers, photocopying, filing, faxing, and responding to routine correspondence.
• Produce lists, information, or data as required, such as class lists.
• Sort and distribute mail.
• Attend and participate in relevant meetings.
• Arrange transportation for visitors when required.

Minimum Qualifications:

• High School Certificate/Diploma or Bachelor Degree Certificate.

Minimum Experience:

• At least 2 years of experience in a customer-focused role within the region.
• Experience in the education sector is preferred.

Job Specific Knowledge & Skills:

• Excellent Arabic communication skills.
• Fluent English communication skills, both written and oral.
• Strong interpersonal skills to interact effectively with parents in a multicultural environment.
• Excellent office management skills.