Receptionist 3 Months Contract

PricewaterhouseCoopers; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading professional services firm in Dubai is seeking an Associate for their reception area. The ideal candidate will manage front office activities, greet visitors, and coordinate administrative functions. A minimum of 3 years of customer service experience is required, along with strong organizational skills and fluency in English. This role offers a dynamic work environment with opportunities for growth.

Qualifications

• Min 3 years of experience in customer service related role.
• Experience with a professional services firm is an advantage.
• Fluency in spoken and written English; proficiency in Arabic is an advantage.

Responsibilities

• Handle reception area activities and inquiries.
• Greet visitors and ensure they are dealt with promptly.
• Maintain visitor and caller logs.

Skills

Strong organizational skills

Excellent oral communication skills

Professional telephone manner

Ability to work under pressure

Team player

Education

High school certificate or Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Job description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS Internal Firm Services Other

Management Level

Associate

Job Description & Summary

Position summary
To handle reception area activities.
Serves as the first point of contact with the firm and the office for visitors and callers.
Handle all internal and external inquiries and carry out administrative activities of the front office.

Primary duties and responsibilities
Financial
Adhere to the allocated budget for the administrative function of the office

Customer
Greet visitors arrange relevant passes and make sure all callers and visitors are dealt with promptly courteously and accurately
Ensure visitors are made comfortable met on a timely basis by their host shown to the appropriate room and assisted with parking if relevant.

Internal Process
Assist with visitor checkin process
Maintain visitor and caller logs
Coordinate with mailroom for outside delivery/courier services with the help of Office administrators
Answer queries from visitors and callers and refers them to the appropriate person
Perform general maintenance of the reception area
Coordinate with Security where relevant
Support office manager in events planning and organization
Act in accordance with regulations
Perform other administrative duties as required

Learning and Growth
Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met
Act as a key resource and liaison to other functional areas of the business building crossfunctional relationships as needed
Knowledge skills and abilities
Education
High school certificate (equivalent) or Bachelors degree

Language
Fluency in spoken and written English proficiency in Arabic is an advantage French is a plus

Overall Experience
Min 3 years of experience in customer service related role such as front desk or receptionist role

Specific Skills
Experience with a professional services firm is an advantage

Knowledge and Skills
Strong organizational skills
Excellent oral communication and interpersonal skills
Must possess a professional telephone manner
Demonstrated ability to work under pressure
Demonstrated ability to work on own initiative
Demonstrated team player
Must possess a warm friendly and professional demeanor
Basic PC skills on excel and word
Basic keyboard skills (at least 25 wpm)

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date