Receptionist (3 Months) Contract

PwC Middle East Enterprise Solutions; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading professional services firm in Dubai is seeking an experienced receptionist to manage reception activities. The ideal candidate will have at least 3 years in customer service, be fluent in English, and possess strong organizational skills. Responsibilities include greeting visitors, handling inquiries, and maintaining a professional reception area. This is a full-time position offering opportunities for growth in a dynamic environment.

Qualifications

• Fluent in spoken and written English; proficiency in Arabic is an advantage.
• Minimum 3 years of experience in customer service or front desk role.
• Experience with a professional services firm is an advantage.

Responsibilities

• Handle reception activities and greet visitors.
• Coordinate internal and external inquiries.
• Maintain logs and assist with visitor check-in processes.

Skills

Strong organizational skills

Excellent oral communication skills

Ability to work under pressure

Professional telephone manner

Team player

Education

High school certificate or Bachelor’s degree

Tools

Microsoft Excel

Microsoft Word

Job description

Description

Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.

Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Associate

Job Description & Summary

Position summary

To handle reception area activities.

Serves as the first point of contact with the firm and the office for visitors and callers.

Handle all internal and external inquiries and carry out administrative activities of the front office.

Primary Duties And Responsibilities

Financial

Adhere to the allocated budget for the administrative function of the office

Customer

Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately

Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.

Internal Process

Assist with visitor check-in process

Maintain visitor and caller logs

Coordinate with mailroom for outside delivery/courier services with the help of Office administrators

Answer queries from visitors and callers, and refers them to the appropriate person

Perform general maintenance of the reception area

Co-ordinate with Security where relevant

Support office manager in events planning and organization

Act in accordance with regulations

Perform Other Administrative Duties As Required

Learning and Growth

Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met

Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

Knowledge, Skills, And Abilities

Education

High school certificate (equivalent) or Bachelor’s degree

Language

Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus

Overall Experience

Min 3 years of experience in customer service related role such as front desk or receptionist role

Specific Skills

Experience with a professional services firm is an advantage

Knowledge and Skills

Strong organizational skills

Excellent oral communication and interpersonal skills

Must possess a professional telephone manner

Demonstrated ability to work under pressure

Demonstrated ability to work on own initiative

Demonstrated team player

Must possess a warm, friendly and professional demeanor

Basic PC skills on excel and word

Basic keyboard skills (at least 25 wpm)

Education (if blank, degree and/or field of study not specified)

Degrees/Field Of Study Required

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date