Receptionist

Villaggio Hotels & Resorts; United Arab Emirates; On-site; AED 30,000 - 50,000; Full time

Job summary

A leading company in the hospitality sector is seeking a friendly and professional Receptionist to provide excellent customer service. The ideal candidate will manage check-ins and check-outs, handle phone inquiries, and assist with various administrative tasks to ensure guest satisfaction.

Qualifications

• 2 to 7 years of experience required.
• Previous experience as a Receptionist or in customer service.

Responsibilities

• Greet guests and visitors in a warm and professional manner.
• Manage check-ins, check-outs, and room assignments.
• Handle guest complaints or concerns in a timely manner.

Skills

Customer Service

Communication

Microsoft Office

Hotel Management Software

Education

Bachelor of Hotel Management

Job description

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Location

United Arab Emirates

Experience

2 to 7 years

Graduate

Job Function

Secretary / Front Office

Skillset

Greet guests and visitors , Microsoft Office and hotel management software

Preferred Jobseekers

Jobseekers from any GCC country

Villaggio Hotels & Resorts is seeking a friendly and professional Receptionist to provide excellent customer service to our guests. The ideal candidate will be the first point of contact for visitors, ensuring smooth check-ins and check-outs, handling phone calls, and assisting with various administrative tasks to support the hotel's operations.

Key Responsibilities:

Greet guests and visitors in a warm and professional manner

Manage check-ins, check-outs, and room assignments

Answer phone calls, direct inquiries, and take reservations

Maintain guest records and assist with administrative duties

Coordinate with other departments to ensure guest satisfaction

Handle guest complaints or concerns in a timely and professional manner

Requirements:

Previous experience as a Receptionist or in customer service (hotel experience is a plus)

Excellent communication and interpersonal skills

Proficiency in Microsoft Office and hotel management software

Strong organizational and multitasking abilities

Positive attitude, attention to detail, and ability to handle high-pressure situations

Fluency in English; knowledge of additional languages is an advantage

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