Receptionist

Client of Talentmate; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a professional and welcoming Receptionist who is fluent in Arabic and English. This role involves managing front desk operations, providing excellent customer service, and ensuring a positive experience for clients and visitors. The ideal candidate will be the first point of contact, responsible for greeting visitors, answering calls, and handling inquiries. If you have a friendly demeanor, strong communication skills, and a passion for hospitality, this is a fantastic opportunity to be part of a dynamic team in a vibrant environment.

Qualifications

• 2-3 years of experience in a front desk or customer service role.
• Strong communication skills in Arabic and English are essential.

Responsibilities

• Greet visitors warmly and manage front desk operations.
• Handle inquiries and manage meeting room bookings efficiently.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Multitasking

Fluency in Arabic

Fluency in English

Education

High School Diploma

Additional Qualifications in Administration or Hospitality

Tools

MS Office (Word, Excel, Outlook)

Job description

Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

We are looking for a professional and welcoming Receptionist (Arabic Speaker) to manage front desk operations and provide excellent customer service. Based in the UAE, the ideal candidate will be the first point of contact for clients and visitors, ensuring a smooth and friendly experience in both English and Arabic.

Key Responsibilities

• Greet visitors warmly and professionally, ensuring a positive first impression
• Answer, screen, and forward incoming calls in a courteous and efficient manner
• Handle general inquiries and provide accurate information about services or departments
• Manage meeting room bookings and support office coordination tasks
• Maintain the reception area’s appearance, ensuring it is tidy and presentable at all times
• Receive and distribute mail, packages, and courier deliveries
• Assist with administrative tasks such as filing, scanning, and data entry
• Coordinate with internal departments to support daily office operations
• Maintain visitor logs and security protocols in line with company policy
• Provide translation or communication assistance in Arabic when needed

Requirements

• High school diploma or equivalent; additional qualifications in administration or hospitality are a plus
• 2-3 years of experience in a front desk, receptionist, or customer service role
• Fluent in Arabic and English (spoken and written)
• Strong interpersonal and communication skills with a friendly, professional demeanor
• Proficient in MS Office (Word, Excel, Outlook) and office equipment
• Well-groomed, punctual, and reliable
• Ability to multitask and remain calm under pressure
• Previous UAE experience preferred; knowledge of local culture and etiquette is an advantage