Receptionist

Rixos Hotels; Ras Al Khaimah; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in luxury hospitality is seeking a dedicated Receptionist to join their team. This role focuses on providing exceptional customer service, ensuring a smooth flow of guests, and managing appointments effectively. The ideal candidate will possess strong organizational skills and a passion for delivering memorable experiences. Join this dynamic environment where you can grow and develop your career while contributing to a unique hospitality experience that redefines luxury. If you thrive in a fast-paced setting and enjoy interacting with diverse guests, this opportunity is perfect for you.

Benefits

Competitive Salary

Duty Meals Provided

Vacation Tickets/Benefits

Medical Insurance Provided

Qualifications

• 0-2 years experience in a related field preferred.
• Strong customer service and organizational skills are essential.

Responsibilities

• Ensures high quality customer service while following safety protocols.
• Schedules and confirms appointments and maintains patient records.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Multi-line Phone Handling

Foreign Language Proficiency (Russian, German)

Education

High School Diploma or equivalent

Job description

Company Description

We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.

Rixos Bab Al Bahr is a luxury hotel chain providing traditional Turkish hospitality in an excellent manner, changing the concept of real luxury by giving a new meaning to the all-inclusive holiday concept through providing a unique experience.

Salaries And Benefits

• Competitive Salary
• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets/benefits provided by the hotel
• Medical Insurance Provided

Job Description
What would you do The Specifics

• Ensures high quality customer service while following all safety protocols.
• Ensures a smooth flow of customers through the store.
• Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
• Processes and understands managed care plans while obtaining document information from the insurance company as needed.
• Provides customers basic and accurate information.
• Schedules and confirms appointments, follow-up visits, and classes.
• Files all patient records daily and pulls patient files for the next day's appointments.
• Checks order status and notifies customers when orders are in or of any delays.
• Keeps reception area tidy and presentable with all necessary materials.
• Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
• Participates in regularly scheduled mandatory communication meetings.

Qualifications
Are you the right fit The Suitable Talent

• Experience as a Receptionist, Front Office Representative, or similar role preferred but not required.
• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong customer service skills required.
• Strong organizational skills required.
• Additional foreign language is an asset (Russian and German Speaking).

Education: High School Diploma or equivalent.