Receptionist

Alpago; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An upscale holding company in Dubai is seeking a polished Receptionist to serve as the first point of contact for guests. In this role, you will manage a busy front desk while creating a warm atmosphere reflective of luxury standards. Ideal candidates will have previous experience in a similar role, exceptional communication skills, and a professional appearance. This position offers a chance to be part of a world-class team that values excellence and customer service.

Qualifications

• Previous experience in a receptionist or client-facing admin role in a professional environment.
• Professional appearance aligned with luxury brand standards.
• Fluency in English; additional languages are a plus.

Responsibilities

• Greet visitors warmly and manage a busy front desk.
• Direct high volumes of incoming calls with discretion.
• Coordinate visitor access and maintain security protocols.
• Assist with scheduling internal meetings and managing calendars.

Skills

Exceptional verbal communication

Interpersonal skills

Organisational skills

Attention to detail

Proactive problem-solving

Tools

Microsoft Office

Multi-line phone systems

Job description

Alpago Group is a diversified holding company with a strong presence across ultra-luxury real estate, bespoke construction, automotive, and high-end lifestyle ventures. Its portfolio includes: Alpago Properties – renowned for landmark developments on Palm Jumeirah; Alpago Design & Build – delivering cutting-edge design and construction; Alpago Manufacturing – specialising in the creation of bespoke, high-quality components for ultra-luxury real estate projects; and F1rst Motors, a premier destination for luxury and exotic supercars. Together, these entities reflect Alpago Group’s commitment to excellence, innovation, and redefining luxury across every touchpoint.

We are seeking a polished, personable, and highly organised Receptionist to serve as the first point of contact for guests, clients, and visitors to Alpago Group. This role is essential in creating a warm and professional atmosphere that reflects our brand and sets the tone for every interaction.

As Receptionist, you will be the face and voice of the organisation — welcoming visitors, managing calls, coordinating front-of-house operations, and supporting key administrative functions. If you thrive in a fast-paced, high-standard environment and take pride in delivering exceptional service, this is an exciting opportunity to be part of a world-class team.

What You’ll Be Doing:

• Greet all visitors with warmth, professionalism, and confidence — creating an exceptional first impression
• Manage a busy front desk, ensuring the reception area remains immaculate, organised, and aligned with our luxury aesthetic
• Answer and direct high volumes of incoming calls with discretion and clarity
• Handle general inquiries and liaise with internal teams to ensure prompt and accurate communication
• Coordinate visitor access, issue badges, and maintain security and sign-in protocols
• Manage couriers, deliveries, and front-of-house administrative support across departments
• Assist with scheduling internal meetings and handling calendar requests when required
• Monitor and replenish front-desk office supplies and liaise with the wider admin team on stock and logistics
• Support the broader office team with ad hoc admin tasks, contributing to a seamless daily operation
• Uphold the highest levels of professionalism and service in all interactions — in person, on the phone, and via email

What You Bring:

• Previous experience in a receptionist, front-of-house, or client-facing admin role within a professional or high-end environment
• Exceptional verbal communication and interpersonal skills, with a polished and confident demeanour
• A naturally warm, welcoming presence with the ability to remain composed and attentive under pressure
• Proficiency in Microsoft Office and experience managing multi-line phone systems
• High attention to detail, excellent organisational skills, and a proactive approach to problem-solving
• Professional appearance and personal presentation in line with a luxury brand standard
• Fluent in English; additional languages are an advantage

This is more than a front desk role — it’s an opportunity to be the face of a brand that sets the standard for luxury and excellence. If you're a confident communicator with a passion for service and an eye for detail, we’d love to welcome you to the Alpago family.