Overview
As a Receptionist, you will be the first point of contact for visitors and callers, providing exceptional customer service and administrative support. You will manage front desk operations efficiently, ensuring a positive experience for all guests and staff.
Responsibilities
- Greet visitors, clients, and guests professionally and courteously.
- Manage incoming calls, direct them to the appropriate personnel, and handle inquiries from walk-ins and online customers.
- Maintain an organized and welcoming reception area.
- Assist with administrative tasks such as sorting mail, scheduling appointments, and managing office supplies.
- Support departments with clerical tasks and administrative assistance as needed.
- Facilitate smooth communication between internal departments and assist in organizing meetings or events.
- Uphold professional standards and represent the company positively.
- Respond promptly to email inquiries and relay messages effectively.
Qualifications
- High school diploma or equivalent; additional certification in office management or a related field is a plus.
- Proven experience as a receptionist or in a similar role.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Customer service-oriented with a professional appearance.
- A positive can-do attitude.
Benefits
- Competitive salary
- Annual performance-based appraisal
- Work-life balance