Receptionist

redfordrecruiters; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading company in animal healthcare is looking for a Veterinary Receptionist in Dubai. The ideal candidate will be presentable, empathetic, and proactive, with 2-4 years of experience. Responsibilities include managing appointments, greeting clients, and supporting veterinary staff. Strong communication skills are essential, and familiarity with veterinary software is a plus. Join a passionate team dedicated to animal care!

Qualifications

• 2-4 years of experience as a veterinary receptionist or veterinary nurse.
• Strong communication skills in English; Arabic is a plus.

Responsibilities

• Greeting and welcoming pet owners and their pets.
• Managing appointment bookings through various channels.
• Educating clients on clinic services and procedures.

Skills

Communication

Multitasking

Empathy

Organization

Tools

Veterinary Software

Job description

Industry:

Veterinary / Animal Healthcare

Employment Type:

Full-time

Job Title:

Veterinary Receptionist

Location:

Dubai, UAE

Who We're Looking For:

We are seeking a presentable, empathetic, and proactive receptionist who is passionate about animal care and excels in handling both people and pets. The ideal candidate must have 2-4 years of experience as a veterinary receptionist or veterinary nurse.

Attitude & Aptitude:

• Warm, professional, and well-groomed with a consistent smile and friendly demeanor
• Highly proactive and able to multitask in a fast-paced environment
• Capable of working under pressure while maintaining professionalism
• Empathetic and sensitive towards animals and their owners
• Solutions-driven with a positive and can-do attitude
• Organized, sharp, and capable of anticipating and resolving issues promptly

Key Responsibilities:

• Greeting and welcoming pet owners and their furry companions
• Registering new pets and owners accurately on clinic software
• Managing appointment bookings through calls, WhatsApp, chat, and social media
• Conducting appointment reminders and follow-ups
• Educating clients on clinic services, veterinary procedures, and pet care facilities
• Coordinating with vets and support staff for daily operations and emergency cases
• Handling cash, POS transactions, electronic and online payments
• Preparing invoices, bills, and official documentation under veterinary guidance
• Supporting the team during surgeries, treatment prep, or any urgent situations
• Taking on additional responsibilities as they arise in day-to-day operations

Requirements:

• 2-4 years of experience in a similar role at a veterinary clinic (Receptionist or Veterinary Nurse)
• Strong communication skills in English (Arabic is a plus)
• Excellent interpersonal and organizational skills
• Tech-savvy with experience using veterinary or medical software systems

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