Receptionist

Pullman Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading 5 Star hotel in Dubai is seeking a Receptionist to ensure exceptional service and memorable guest experiences. Responsibilities include checking-in guests, personalizing their stays, and promoting hotel facilities. Ideal candidates will have at least 1 year of experience in a similar role and multi-lingual skills are a plus. This position offers the opportunity to join a dynamic hospitality team.

Qualifications

• Minimum 1 year of experience as Receptionist in a 5 Star Hotel.
• Proven ability to build and maintain good relationships with stakeholders.

Responsibilities

• Greet and check-in guests while providing exceptional service.
• Take initiative to personalize the guest experience.
• Promote hotel facilities and enhance guest stays through up-selling.

Skills

Multi-lingual skills (Arabic / German / Russian / French)

Customer service skills

Tools

Opera

Job description

Company Description

Pullman Dubai Downtown is a cosmopolitan 5 Star hotel located in the Business Bay district in close proximity to the Burj Khalifa, Dubai Mall, and the Dubai Downtown area.

Company Description

Pullman Dubai Downtown is a cosmopolitan 5 Star hotel located in the Business Bay district in close proximity to the Burj Khalifa, Dubai Mall, and the Dubai Downtown area.

Each of our 340 stylishly designed rooms and suites, offers views of the Burj Khalifa, Canal view, and Business Bay district.

Job Description

Receptionist

First impressions are everything! As a Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What You Will Be Doing

• Greet, check-in, respond to requests while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
  
  

Qualifications

Your experience and skills include:

• Should have min. 1 years of experience as Receptionist for a 5 Star Hotel in UAE
• Being Multi-lingual i.e. Arabic / German / Russian / French languages would be a Plus
• Prior experience working with Opera is Mandatory
• Proven ability to build and maintain good relationships with all stakeholders
  
  

Additional Information

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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