Receptionist

Be among the first applicants.

Applicable Limited

Dubai

AED 30,000 - 60,000

Be among the first applicants.

Yesterday

Job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

The Receptionist / Switchboard Operator has the responsibility to deliver a friendly, efficient customer service and to create a warm and welcoming atmosphere for employees and guests.

What you'll be doing

Key Responsibilities:

Takes responsibility for the reception area, ensuring the reception area is tidy and presentable.
Receives and welcomes guests and advises the relevant internal stakeholders of the guest/visitor’s arrival timeously.
Answers, screens, and redirects incoming calls.
Routes emergency calls, forwarding them to the appropriate internal stakeholders, ensuring that the call reaches the appropriate person.
Performs administrative duties such as typing, capturing, and updating information on the relevant systems.
Sorts mail and packages when required.
Manages all logistics relating to public meeting rooms.
Ensures that detailed messages are passed on to relevant persons immediately.
Screens walk-in clients/guests.
Establishes and maintains an electronic/manual diary for scheduled appointments.
Handles queries related to the company’s products, services, and/or people.
Performs any other related task as required.

Knowledge and Attributes:

Proactive individual with a positive attitude towards work.
Displays interpersonal skills used to deal effectively with internal and external stakeholders.
Ability to exercise sound judgment and display the ability to deal effectively with conflict.
Excellent telephone etiquette.
Excellent communication skills and able to listen effectively.
Professional attitude and appearance.
Excellent organizational skills.
Customer service attitude.
Ability to prioritize tasks and handle multiple tasks simultaneously.
Ability to remain calm and able to make quick decisions.

Academic Qualifications and Certifications:

Relevant secondary qualification or equivalent.

Required Experience:

Relevant demonstrated working experience in a similar position.
Relevant demonstrated working experience in a related environment.
Relevant demonstrated experience handling a multi-line switchboard.

Workplace type: On-site Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today.