Receptionist

Apparel Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail company in Dubai is seeking a Receptionist to manage visitor greetings, inquiries, and office organization. The ideal candidate will have 1-3 years of experience in similar roles, demonstrating strong customer service and organizational skills. This role requires proficiency in office software and a friendly demeanor in a professional environment. The position includes various clerical duties and maintaining a welcoming reception area.

Qualifications

• 1-3 years of experience in reception or administrative roles.
• Proficiency in telephone etiquette and customer service.
• Strong communication and organizational skills.

Responsibilities

• Welcome visitors and answer inquiries professionally.
• Maintain a tidy and welcoming reception area.
• Handle sensitive information with discretion.

Skills

Telephone etiquette

Customer service

Organization

Multitasking

Education

High school diploma or equivalent

Certification in office administration

Tools

Microsoft Office

Job description

Receptionist Jobs in Dubai, UAE

Job Description

Objective:

• The position is responsible to welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instruction.
• Maintains security by following procedures; monitoring logbook and issuing visitor badges.

Key Responsibility:

• Serve visitors by greeting, welcoming, directing and announcing them appropriately.
• Answer, screen and forward any incoming phone calls while providing basic information when needed.
• Receive and sort daily mail/deliveries/couriers.
• Maintain security by following procedure and controlling access (monitor logbook, issue visitor badges).
• Update appointment calendars and schedule meetings/appointments.
• Perform other clerical duties such as filing, photocopying, collating, faxing etc.
• Perform other duties (i.e., gate pass application, salary certificate and NOC request).

Record Management

• Assist in OHC requests for designated staffs.
• Maintain accurate records for the OHC requests.
• Processing the VIP Tags (Cancellation and Activation)
• Updating the tracking sheet.

Confidentiality

• Handle sensitive information with discretion and professionalism.

Customer Service

• Handle inquiries and provide accurate information.
• Resolve basic complaints or escalate as needed.

Office Organization

• Maintain a tidy and welcoming reception area.
• Ensure office supplies are stocked and organized.

Internal Communication

• Relay important messages or information to staffs.
• Assist in distributing internal notices or announcements.

Technology Use

• Use office software (e.g., MS Office, booking systems).
• Operate office equipment (e.g., printers, switchboards).

Appointment Scheduling

• Update calendars and schedule meetings or appointments.
• Coordinate meeting room bookings or availability.

Desired Experience:

• The ideal Receptionist should have 1-3 years of experience in reception or administrative roles, preferably in a professional office setting.
• Proficiency in telephone etiquette, customer service, and basic office software (e.g., Microsoft Office).
• High school diploma or equivalent; additional certification in office administration or receptionist training may be beneficial.
• Strong communication, organization, and multitasking skills.
• Friendly demeanor, professional appearance, and ability to remain calm under pressure.