Receptionist

Al Fattan Properties; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A real estate company in Dubai is seeking a candidate to handle customer service inquiries, provide information on available properties, and coordinate showings. The role involves answering calls, scheduling appointments, and ensuring compliance with real estate transaction regulations. Candidates should have strong communication skills and be attentive to client needs.

Responsibilities

• Answering incoming calls and scheduling appointments.
• Providing information about available properties.
• Coordinating showings with agents and clients.

Job description

Responsibilities

• Answering incoming calls, answering questions about company services, and scheduling appointments with agents based on client needs.
• Receiving and distributing mail, including packages and letters.
• Providing information about available properties to potential buyers or renters, including location, amenities, price range, and financing options.
• Creating and updating databases of potential buyers or renters based on their interests and the nature of their inquiry.
• Providing general customer service to clients by answering questions about policies and procedures, showing homes, and providing information about neighborhoods.
• Arranging for repairs or other maintenance services for clients’ homes or businesses.
• Coordinating showings with agents and clients and preparing homes for showings in accordance with the agent’s guidelines.
• Coordinating repairs with contractors and clients, scheduling contractors to complete work, and communicating regularly with contractors about progress on projects.
• Ensuring that all real estate transactions are legally compliant by keeping track of signatures and dates on documents.