Receptionist

Melia hotels international; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Join a prestigious hotel brand as a key member of the Front Office team in Dubai. This role offers an opportunity to ensure guest satisfaction while overseeing smooth operations at the front desk. Ideal candidates will possess strong communication skills and a degree in hotel management. Become part of an iconic hospitality experience in a globally recognized hotel designed by Zaha Hadid.

Benefits

My Meli Rewards

Exclusive discounts on products and services

Qualifications

• Requires knowledge of hotel procedures and facilities.
• Ability to manage guest feedback and promote service excellence.
• Leadership in upholding brand standards and team development.

Responsibilities

• Deliver exceptional service at check-in and check-out.
• Handle billing and payments accurately.
• Coordinate with other departments for smooth operations.

Skills

Strong communication skills

Proactive planning

Education

Bachelor of Hotel Management

Job description

Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

The world is yours with Meli

Discover a boundless path at Meli, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and be part of our extensive global family.

Benefits we offer:

• My Meli Rewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
• My Meli Benefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meli, as we are proud of you.

Located in the iconic Opus by Omniyat, ME Dubai is the first ME by Meli hotel in the Middle East and the only hotel in the world designed inside and out by the late Dame Zaha Hadid. Nestled in the heart of the Burj Khalifa district, ME Dubai features 93 rooms and suites, with Central Cosmo Tapas and Bar as its signature F&B outlet.

Role Responsibilities

The role supports the Front Office Supervisor in overseeing Front Office operations, ensuring efficiency, profitability, and adherence to quality standards to maximize guest satisfaction. Responsibilities include delivering exceptional service at check-in and check-out, handling billing and payments accurately, maintaining knowledge of hotel procedures and facilities, and coordinating with other departments. The position requires proactive planning, strong communication skills, and strict adherence to hotel policies related to safety, security, and customer service. It also involves managing guest feedback, promoting service excellence, and supporting colleagues across functions to ensure smooth operations. Leadership in upholding brand standards, fostering relationships, and identifying operational improvements and team development opportunities are essential. This role includes working night shifts on a rotational basis to ensure 24/7 front desk coverage.

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