Receptionist

Durable Metal Industry; Dubai, Ajman; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Receptionist to be the welcoming face of the company. In this vital role, you will manage the front desk, greet visitors, and perform various administrative tasks that keep the office running smoothly. Your ability to multitask, maintain a professional demeanor, and provide excellent customer service will be crucial. This position offers an exciting opportunity to contribute to a positive first impression and ensure seamless operations within the organization. If you have a passion for helping others and thrive in a fast-paced environment, this role is perfect for you.

Qualifications

• 2+ years of experience in a receptionist or similar role is required.
• Proficiency in Microsoft Office Suite and office equipment is essential.

Responsibilities

• Greet and welcome guests as they arrive at the business.
• Answer, screen, and forward incoming phone calls.
• Maintain security by following safety procedures at the reception.

Skills

Multitasking

Stress Management

Customer Service

Communication Skills

Organizational Skills

Proactivity

Education

Graduate Degree

Tools

Microsoft Office Suite

Office Equipment

Job description

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

What does a Receptionist do?
As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in tandem, so flexibility is a plus.

Ultimately, a Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Responsibilities

1. Greet and welcome guests as soon as they arrive at the business.
2. Direct visitors to the appropriate person and office.
3. Answer, screen, and forward incoming phone calls.
4. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, notepads, brochures, etc).
5. Provide basic and accurate information in-person and via phone/email.
6. Receive, sort, and distribute daily mail/deliveries.
7. Maintain security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges, etc).
8. Order front office supplies and keep inventory of stock.
9. Update calendars and schedule meetings.
10. Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.

Requirements

1. Proven work experience for at least two years in UAE (Receptionist, Front Office Representative, or similar role would be a plus).
2. Proficiency in Microsoft Office Suite.
3. Hands-on experience with office equipment (e.g. fax machines, printers, etc).
4. Professional attitude and appearance.
5. Solid written and verbal communication skills (Arabic skills would be a plus).
6. Ability to be resourceful and proactive when issues arise.
7. Excellent organizational skills.
8. Multitasking and time-management skills, with the ability to prioritize tasks.
9. Customer service attitude.
10. Minimum educational qualification should be a Graduate Degree.
11. Age should be in 20-40 bracket.