Receptionist

Greeting Visitors:

• Welcome and direct visitors in a professional and friendly manner.
• Ensure visitors sign in and are provided with visitor badges.

Telephone Management:

• Answer, screen, and forward incoming phone calls.
• Provide basic information to callers and take messages when necessary.

Administrative Support:

• Manage incoming and outgoing mail and deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Perform clerical duties such as filing, photocopying, and faxing.

Scheduling:

• Schedule and coordinate meetings and appointments.
• Maintain and update appointment calendars.

Customer Service:

• Address and resolve basic inquiries and complaints.
• Provide excellent customer service to internal and external stakeholders.

Qualifications:

Education:

• High school diploma or equivalent.

Experience:

• Previous experience as a receptionist or in a related field.

Skills:

• Proficiency in Microsoft Office Suite.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Professional attitude and appearance.
• Ability to be resourceful and proactive when issues arise.

Additional Information:

Work Hours:

• Typically 8 hours per day, 5 days a week.

Location:

• Based at the front desk of the office premises.

Reporting:

• Reports to the Office Manager or Administrative Supervisor.