Receptionist

Al Beed Investment Group; Abu Dhabi; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated professional to join their front office team. This role is pivotal in delivering exceptional guest service and ensuring smooth operations. The ideal candidate will possess strong leadership and communication skills, along with proficiency in hotel management software and MS Office. You will supervise staff, manage guest interactions, and coordinate with various departments to enhance the guest experience. If you're passionate about hospitality and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Experience in front office or customer service roles, preferably in hospitality.
• Strong leadership and communication skills are essential.

Responsibilities

• Supervise front office staff to ensure exceptional guest service.
• Resolve guest concerns promptly and manage check-in/check-out procedures.

Skills

Customer Service

Leadership Skills

Communication Skills

Hotel Management Software

MS Office

Pressure Handling

English Language

Arabic Language

Education

High School & Equivalent

Higher Secondary School & Equivalent

Diploma

Graduate

Job description

Qualifications

High School & Equivalent; Higher Secondary School & Equivalent; Diploma; Graduate

Job Function

Skillset

• Language: English and Arabic
• Proven experience in a front office or customer service role, preferably in hospitality
• Strong leadership and communication skills
• Proficiency in hotel management software and MS Office
• Ability to handle pressure

Preferred Jobseekers

• Only Nationals of the country where the job is posted
• Jobseekers from any Arab/Middle East country
• Jobseekers from any GCC country

Responsibilities

1. Supervise and assist front office staff in delivering exceptional guest service
2. Address and resolve guest concerns promptly and professionally
3. Manage check-in and check-out procedures efficiently
4. Monitor room availability and coordinate with other departments for seamless operations
5. Greet and welcome clients, investors, and partners professionally
6. Manage incoming calls, emails, and messages, directing them to the appropriate team members
7. Assist clients in scheduling meetings, property viewings, and inquiries

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