Receptionist

Dusit Thani Abu Dhabi; Abu Dhabi; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Guest Service Agent to enhance the guest experience. In this role, you will be the first point of contact for guests, ensuring they feel welcomed and well-cared for throughout their stay. Your responsibilities will include greeting guests upon arrival, assisting with their requests, and providing information in line with hotel standards. If you have a pleasant personality and excellent communication skills, this is a fantastic opportunity to start your career in a vibrant environment where you can make a real impact on guest satisfaction.

Qualifications

• Bachelor's degree in Hotel Management or related field required.
• Fresh graduates encouraged to apply; experience in Reception is a plus.

Responsibilities

• Responsible for overall guest care and service during their stay.
• Greet and assist guests upon arrival, escorting them to their rooms.

Skills

English communication skills

Interpersonal skills

Customer service skills

Education

Bachelor's degree in Hotel Management

Relevant degree

Job description

Responsibilities: To be responsible for the overall care and service for guests throughout their stay. Greet, meet, and assist guests upon arrival and escort them to their rooms. Assist and follow up on guests' requests and inquiries. Provide information and service based on the hotel standards and policies.

Job Requirements:

1. Minimum education of a Bachelor's degree in Hotel Management or a relevant degree.
2. Fresh graduates are welcome. A minimum of 1 year in Reception or Guest Service experience will be a strong plus.
3. Good English communication skills, both written and spoken.
4. Pleasant personality with good communication and interpersonal skills.