Receptionist

Reportage Real Estate; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic receptionist to manage front desk operations and ensure a welcoming environment for visitors. This role is pivotal in creating a positive first impression, handling diverse client interactions, and supporting administrative tasks. The ideal candidate will possess strong communication skills, fluency in Arabic and English, and a knack for organization. Join a vibrant team where your contributions are valued, and help shape the visitor experience in a professional and friendly manner. If you're passionate about customer service and thrive in a busy environment, this opportunity is perfect for you.

Qualifications

• 1-3 years of experience in a receptionist or front desk role.
• Strong computer skills and proficiency in Microsoft Office Suite.

Responsibilities

• Manage a multi-line phone system and greet visitors professionally.
• Support event planning and coordinate logistics for meetings.

Skills

Customer Service

Data Entry

Visitor Management

Communication Skills

Organizational Skills

Fluency in Arabic

Fluency in English

Education

High school diploma or equivalent

Associate degree in office administration

Tools

Microsoft Office Suite

Office Equipment (printers, fax machines)

Job description

Any Arab National, Any European National

Female

Vacancy

1 Vacancy

Job Description

• Manage a multi-line phone system, ensuring all calls are answered promptly, directing them to the appropriate personnel or department efficiently.
• Greet and welcome visitors with a warm and professional demeanor, creating a positive first impression that reflects the company's values.
• Collaborate with other departments to ensure smooth inter-departmental communication, acting as a liaison when necessary.
• Support event planning by coordinating logistics for meetings and corporate events, liaising with vendors and managing on-site arrangements.
• Process visitor logs, ensuring that all guests are signed in and out according to security protocols and company policies.
• Provide information about the organization's services and programs to visitors, ensuring they receive accurate and helpful guidance.
• Assist with administrative tasks such as data entry, filing, and maintaining office supply inventory to support overall office operations.
• Maintain the reception area to be tidy and welcoming, regularly updating promotional materials and informational brochures.
• Handle incoming and outgoing mail and packages, ensuring proper distribution and maintaining a well-organized mailing system.
• Schedule appointments and meetings, coordinating with internal teams to optimize calendars and ensure effective time management.

Desired Candidate Profile

• High school diploma or equivalent required; an associate degree in office administration or related fields is preferred.
• 1-3 years of experience in a receptionist or front desk role, showcasing your proficiency in managing a busy reception area.
• Experience in a corporate or customer service environment, demonstrating your ability to handle diverse client interactions with professionalism.
• Fluency in English is mandatory; proficiency in additional languages is highly desirable to cater to a diverse clientele.
• Strong computer skills, including proficiency in Microsoft Office Suite and familiarity with office equipment such as printers and fax machines.
• Physical ability to remain seated for extended periods while also being able to lift light office supplies and packages.
• Ability to maintain confidentiality and handle sensitive information with discretion in a professional setting.
• A friendly and approachable personality, exhibiting patience and understanding when dealing with customer inquiries or concerns.
• Exceptional organizational skills with a keen attention to detail to manage multiple tasks and prioritize effectively.
• Excellent verbal and written communication skills, capable of conveying information clearly and concisely to various audiences.
• Language Proficiency:
  Fluency in Arabic (written and spoken) is A MUST.
  Proficiency in English (additional European languages are a plus).

Employment Type

• Full Time

Company Industry

Department / Functional Area

• Secretary
• Front Office
• Personal Assistant (PA)

Keywords

• Customer Service Representative
• Data Entry
• Visitor Management