RC RAK Al Wadi Spa Receptionist

Marriott Hotels Resorts; Ras Al Khaimah; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player is seeking dedicated Spa Specialists to enhance guest experiences through exceptional service in a vibrant spa environment. In this role, you will be responsible for promoting spa services, managing reservations, and ensuring seamless guest interactions. The ideal candidates will possess strong customer service skills and a passion for creating memorable experiences. Join a diverse workforce that values inclusivity and offers opportunities for personal and professional growth. If you're ready to make a difference in the hospitality industry, this is the perfect opportunity for you.

Qualifications

• High school diploma or equivalent required.
• No prior work or supervisory experience necessary.

Responsibilities

• Promote Spa services and retail, schedule reservations, and confirm appointments.
• Maintain a safe workplace and uphold quality standards.

Skills

Customer Service

Time Management

Communication Skills

Education

High School Diploma or G.E.D.

Tools

Reservation Software

Job description

Description

POSITION SUMMARY

Our Spa Specialists play an important role in supporting various vital Spa functions. At our hotels, these associates work to create a memorable and unique experience with Spa services. They take the initiative to deliver a wide range of services to ensure guests enjoy their experience. Responsibilities include promoting Spa services and retail, scheduling reservations, confirming appointments, providing information about services, checking in guests, and processing payments. The Spa Specialist aims to make transactions seamless and part of the overall guest experience.

Key responsibilities include creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining a professional appearance and communication. Spa Specialists will be on their feet and moving around—standing, sitting, or walking for extended periods; navigating uneven or slippery surfaces; managing reservation software; and performing physical tasks such as lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds alone, or 25 pounds with assistance. They will also reach overhead and below the knees, including bending, twisting, pulling, and stooping. Performing these duties effectively is essential for providing excellent service to our guests and supporting our business goals.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: None required.
• Supervisory Experience: None required.
• License or Certification: None required.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and fostering an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or any other category covered by law.