RC RAK, Al Hamra Spa Therapist

Marriott Hotels Resorts; Ras Al Khaimah; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a skilled massage therapist to provide exceptional massage and body treatments. In this role, you will assess guest needs, maintain a clean and safe environment, and promote spa services. You will be part of a diverse team dedicated to delivering outstanding guest experiences while adhering to safety and professional standards. If you're passionate about wellness and customer service, this opportunity is perfect for you.

Qualifications

• At least 1 year of experience in massage therapy.
• Must hold a valid state or regional massage license.

Responsibilities

• Provide massage services and body treatments to guests.
• Maintain cleanliness of workstation and treatment room.
• Promote and sell spa services to guests.

Skills

Massage Techniques

Customer Service

Safety Procedures

Communication Skills

Education

Technical Trade or Vocational School Degree

Job description

Description

POSITION SUMMARY

Provide massage services to guests using props and/or products. Offer body treatments such as scrubs, wraps, and hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, pregnancy) before starting services. Keep updated on current techniques and modalities related to the field. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guests to promote comfort, safety, and security throughout the service. Promote and sell spa/salon services, including retail offerings. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and treatment room, dispose of trash and linens, and secure supplies and equipment at shift end. Monitor and adhere to scheduled times. Handle inappropriate guest behavior following Marriott standards, including stopping treatments if necessary and informing supervisors. Maintain current skills and licensure as per regional requirements.

Report accidents, injuries, and unsafe conditions. Complete safety training and certifications. Follow all policies and procedures; ensure professional appearance; maintain confidentiality; protect company assets. Welcome and acknowledge guests, anticipate and address service needs, and thank guests sincerely. Communicate professionally. Develop positive relationships with colleagues. Stand, sit, or walk for extended periods; manipulate objects of varying sizes and weights; perform tasks requiring fine motor skills and hand-eye coordination. Perform other duties as requested by supervisors.

PREFERRED QUALIFICATIONS

• Education: Technical Trade or Vocational School Degree.
• Related Work Experience: At least 1 year.
• Supervisory Experience: None required.

REQUIRED QUALIFICATIONS

• License or Certification: State or Regional Massage License.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all, and providing access to opportunity. We foster an environment where the diverse backgrounds of our associates are valued. Our strength lies in the rich blend of culture, talent, and experiences of our team. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other protected categories by law.