Raffle Sales Associate – Customer Experience Pro

Big Ticket; Abu Dhabi; On-site; AED 39,000 - 73,000; Full time

Job summary

Big Ticket in Abu Dhabi is seeking a Sales Associate to maximize ticket sales while delivering an exceptional customer experience. You will process sales transactions accurately and engage customers with product knowledge.

The role requires a high school diploma, at least one year in sales or customer service, and fluent English. You will maintain records, handle inquiries, and help customers understand prizes and promotions.

Qualifications

• High school diploma or equivalent qualification.
• Minimum one year of experience in sales or customer service.
• Proficiency in English (additional languages are a plus).

Responsibilities

• Achieve and exceed daily and monthly sales targets.
• Process sales transactions accurately and efficiently.
• Maintain accurate records of sales and reconcile daily transactions.
• Provide a welcoming and engaging experience for all customers.
• Assist customers in understanding raffle prizes, promotions, and product details.
• Handle customer inquiries and resolve complaints professionally.
• Maintain a clean and organized sales environment.
• Follow company policies and standard operating procedures (SOPs).
• Support new team members through training and mentorship.

Skills

Communication skills

Sales targets

Customer service

Multitasking under pressure

Computer skills

Education

High school diploma

Job description

Big Ticket in Abu Dhabi is seeking a Sales Associate to maximize ticket sales while delivering an exceptional customer experience. You will process sales transactions accurately and engage customers with product knowledge.

The role requires a high school diploma, at least one year in sales or customer service, and fluent English. You will maintain records, handle inquiries, and help customers understand prizes and promotions.