Quality & Sustainability Assistant Manager

Accor; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player in hospitality is seeking a Quality and Sustainability Specialist to join their team at a luxurious resort. This role focuses on developing and implementing quality assurance policies, conducting audits, and collaborating with various departments to ensure product quality and sustainability practices. The ideal candidate will have a strong background in quality management and sustainability, with excellent communication skills. Join a team that values diversity, personal growth, and making a positive impact in the hospitality industry, while enjoying the benefits of working in a vibrant and engaging environment.

Benefits

Employee benefit card for discounts

Learning programs

Opportunity for talent development

Corporate Social Responsibility activities

Qualifications

• 3-5 years of experience in quality management or sustainability.
• Strong understanding of quality management systems and sustainability standards.

Responsibilities

• Assist in quality assurance policy development and monitoring.
• Conduct quality audits and resolve quality-related issues.
• Support sustainability initiatives and monitor key metrics.

Skills

Quality Management

Sustainability Practices

Data Analysis

Communication Skills

Problem-Solving

Education

Bachelor's degree in Environmental Science

Bachelor's degree in Engineering

Bachelor's degree in Quality Management

Bachelor's degree in Sustainability

Tools

Microsoft Office Suite

Quality Management Software

Sustainability Tracking Tools

Job description

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

Job Description

• Assist in the development, implementation, and monitoring of quality assurance policies and procedures.
• Conduct regular quality audits to assess adherence to standards.
• Help resolve quality-related issues, providing technical support and solutions to departments.
• Collaborate with production, operations, and procurement teams to ensure product quality from raw materials to finished goods.
• Support the analysis and investigation of customer complaints related to quality.
• Assist in the development and implementation of sustainability initiatives that align with company goals.
• Monitor and report on key sustainability metrics, including waste management, carbon footprint, energy usage, and water consumption.
• Ensure compliance with environmental regulations and industry standards.
• Work with teams to identify and implement energy-saving, waste reduction, and resource conservation projects.
• Support continuous improvement programs to enhance product quality and sustainability performance.
• Participate in quality control, risk management, and compliance activities across the organization.
• Identify opportunities for efficiency improvements in quality and sustainability processes.
• Maintain up-to-date knowledge of industry trends, regulations, and best practices.
• Assist in preparing reports related to quality audits, sustainability metrics, and compliance assessments.
• Maintain accurate records of audits, quality issues, sustainability activities, and compliance documentation.
• Prepare presentations for internal meetings and management reviews on quality and sustainability performance.

Qualifications

• Bachelor's degree in Environmental Science, Engineering, Quality Management, Sustainability, or a related field.
• 3-5 years of experience in quality management, sustainability, or environmental management.
• Strong understanding of quality management systems and sustainability standards.
• Ability to analyze data and produce reports related to quality and sustainability performance.
• Excellent communication and interpersonal skills, with the ability to work across departments.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word); experience with quality management software and sustainability tracking tools is a plus.
• Problem-solving skills with a focus on process improvement.

Your team and working environment:

• Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
• At Accor, we are Heartists!

Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding.