Quality Officer-Risk Management & Patient Safety Improvement

Thehseleader; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

Thehseleader in Abu Dhabi invites a Quality Improvement professional to implement and coordinate readiness of quality management and performance programs under the Manager’s guidance. You will support patient safety and outcomes by ensuring data integrity and standards compliance across the facility.

You will collaborate with all departments to implement quality and safety priorities, develop tools, monitor performance, and maintain confidential documentation.

Qualifications

• 2-6 years of relevant experience.
• Bachelor’s degree in quality, performance management or clinical practice required.
• Master’s degree or equivalent preferred.

Responsibilities

• Coordinates the development, implementation, and evaluation of the facility's overall quality improvement program with other sections.
• Collaborates with all departments to ensure quality and safety priorities are implemented.
• Facilitates improvements based on hospital-wide performance measures or senior management requests.
• Contributes to development of tools and resources to support the quality program.
• Maintains quality management documents and confidentiality.
• Coordinates facility-wide policies and procedures to guide services under the Manager.

Skills

Quality management

Performance improvement

Healthcare setting

Regulatory compliance

Education

Bachelor's degree in quality, performance management and clinical practice

Master's degree in a relevant field

Job description

Description

Job Purpose: Responsible for implementing and coordinating the consistent readiness of quality management and quality improvement processes under the guidance of the Manager. Also responsible for ensure effective and efficient quality data and performance management program that aims to support improve patient outcome and safety. The role coordinates facility efforts to monitor and maintain all regulatory and accreditation standards and ensuring all operational aspects of the initiatives are in place.

Responsibilities

• Coordinates the development and implementation, and evaluation of the facility's overall quality improvement program with the other sections
• Collaborates and partner with all the departments and practices to ensure quality and safety priorities are implemented
• Facilitates and suggest improvements based on Hospital wide performance measures or other issues as requested by the senior management
• Contributes to the development of tools and resources to support the quality development program
• Participates in departmental feedback meetings to provide solutions
• Assists departments with project timelines and coordinating needed internal support
• Identifies the quality improvement methodology and concepts to be followed, in coordination with direction from management
• Facilitates and provides ongoing support to the quality teams
• Maintains the quality management documents, case files and correspondence in an organized, confidential and secure manner
• Facilitates committees/ taskforce related to Quality improvement and assures that recommendations/ suggestions are carries out and evaluated.
• Coordinates the development and implementation of facility-wide policies and procedures that guide and support the provision of services under the guidance of the Manager
• Liaises with accreditation bodies for implementation of programs
• Manages to follow a reliable process of data collection, robust validation and analysis that will help the practice team to improve the efficiency of care delivery
• Develops project timelines and is responsible for coordinating and ensuring the timelines are being met
• Monitors action plan development and progress to ensure closing the loop
• Ensures all documents are in the appropriate format with validated data
• Escalates identified challenges to Manager/ Senior Quality Officer
• Ensures quality and safety strategies and priorities are implemented

SSMC COMPLIANCE GUIDELINES

Corresponding Activities performed by the role

• Complying with Policies, Procedures, and Practices of the SSMC facilities and other regulatory requirements
• Complying consistently with facility policies, procedures, and practices and ensuring alignment with SSMC facilities policies
• Completing and maintaining regulatory requirements including licensure and certification and other mandatory training within established time frames

Maintaining Confidentiality

• Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy

Qualifications

Experience :-

Required:

• 2-6 years of relevant experience

Desired:

• Experience in a large healthcare facility

Educational Qualification:

Required:

• Bachelor's degree or equivalent in a relevant field such as quality, performance management and clinical practice

Desired:

• Master's degree or equivalent in a relevant field