Quality Manager For Service Industry in UAE

Ontime Group; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading service provider in Dubai seeks an experienced Quality Manager to implement and maintain quality management systems. The ideal candidate will have a strong background in quality assurance, proven experience in the service industry, and the ability to work with cross-functional teams to ensure compliance with regulatory standards. Relevant qualifications in quality management are preferred.

Qualifications

• Proven experience as a Quality Manager in the service industry within the UAE.
• Strong knowledge of quality management systems (QMS) and industry standards.
• Relevant certifications (e.g. Six Sigma, ISO lead auditor) are a plus.

Responsibilities

• Develop and manage quality assurance policies and procedures.
• Conduct regular audits and inspections for compliance.
• Analyze performance data to identify areas for improvement.
• Collaborate with department heads on quality principles.

Skills

Analytical skills

Problem-solving skills

Interpersonal skills

Communication skills

Education

Bachelor's degree in Quality Management or related field

Job description

Description

Ontime Group is seeking a proactive and experienced Quality Manager to join our team in the service this role you will be responsible for developing implementing and maintaining the quality management systems that ensure our services consistently meet client expectations and comply with regulatory requirements.

Responsibilities:

• Develop implement and manage quality assurance policies and procedures.
• Conduct regular audits and inspections to evaluate compliance with quality standards.
• Analyze performance data and metrics to identify areas for improvement.
• Collaborate with department heads to ensure quality principles are incorporated into operational processes.
• Provide training and support to staff on quality management processes and best practices.
• Prepare quality reports for management highlighting achievements and areas needing attention.
• Ensure compliance with local and international regulatory standards.
• Act as a liaison with clients and stakeholders regarding quality assurance issues and initiatives.

Requirements

• Bachelors degree in Quality Management Business Administration or a related field.
• Proven experience as a Quality Manager in the service industry within the UAE.
• Strong knowledge of quality management systems (QMS) and industry standards.
• Excellent analytical and problemsolving skills.
• Ability to work effectively with crossfunctional teams.
• Strong communication and interpersonal skills.
• Relevant certifications (e.g. Six Sigma ISO lead auditor) are a plus.
• Detailoriented with a commitment to achieving high standards of quality.

Required Experience:

Manager