Quality Controller | Al-Futtaim Automotive | Volvo

Robinson & Co (Singapore) Pte Ltd; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading automotive group is seeking a Quality Controller to maintain the highest quality standards for vehicle services and repairs. The ideal candidate will have a diploma in Automotive Technology, relevant certifications, and experience in quality control within a dealer service environment. Join a dynamic team focused on excellence in automotive services in the UAE.

Qualifications

• 3-4 years’ experience in automotive quality control, preferably in a dealer service environment.
• Valid UAE driver’s license required.
• Strong understanding of vehicle systems, diagnostics, and repair procedures.

Responsibilities

• Ensure all vehicle services, repairs, and diagnostics meet quality standards.
• Inspect completed work and identify defects or non-conformities.
• Collaborate closely with technicians and service teams.

Skills

Diagnostics of electric vehicles

Effective communication skills

Education

Diploma or certification in Automotive Technology

High Level Brand Certification (e.g., Diagnostic Master, Gold, Level 3)

Tools

Microsoft Office

SAP

Job description

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Quality Controller | Al-Futtaim Automotive | Volvo

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. The group's entrepreneurship and customer focus enable continuous growth and expansion, responding to the changing needs of customers within its markets.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers every day.

Overview of the role:

The primary focus of this role is to ensure all vehicle services, repairs, and diagnostics meet the highest standards of quality and safety. Operating within a dynamic workshop environment, the Quality Controller systematically inspects completed work, identifies defects or non-conformities, and collaborates closely with technicians and service teams to uphold manufacturer quality standards and enhance customer satisfaction.

What equips you for the role:

• Diploma or certification in Automotive Technology or related field
• IMI LV L2 or equivalent
• High Level Brand Certification (e.g., Diagnostic Master, Gold, Level 3)
• 3–4 years’ experience in automotive quality control, preferably in a dealer service environment
• Valid UAE driver’s license
• Strong understanding of vehicle systems, diagnostics, and repair procedures
• Experience with inspections and quality assurance standards
• Knowledge of Volvo vehicles, systems, and repair procedures is highly desirable
• Experience with quality management systems (QMS) and inspection tools
• Ability to work in a fast-paced, customer-focused environment

Required Skills to be successful:

1. Experience with diagnostics of electric vehicles
2. Technical experience and ISO 9002 certification
3. Proficient with Microsoft Office and SAP
4. Effective communication skills

About the Team:

Reporting to the Aftersales Manager, you will work closely with internal and external stakeholders.

About Al-Futtaim Automotive:

A major division of the UAE-based Al-Futtaim Group, Al-Futtaim Automotive operates in 10 countries across the Middle East, Asia, and Africa. Our core activities include distribution, manufacturing, leasing, and aftersales services. We represent iconic automotive brands such as Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM. Driven by a customer-centric approach, we focus on innovation, quality, and value-added services, aiming to lead in mobility solutions with a comprehensive portfolio from passenger cars to electric vehicles and commercial equipment. Our team of 9,000 members is committed to growth and career development. This is Al-Futtaim Automotive, where talent is empowered to move forward.