Quality Control Manager - FMCG

Confidential Company; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a Quality Control Manager with a strong foundation in quality assurance and engineering. This role involves creating and implementing quality control procedures, managing audits, and ensuring compliance with safety standards. The ideal candidate will have over five years of experience in quality assurance, particularly within a manufacturing context, and possess exceptional analytical skills. You will be responsible for maintaining high-quality standards, addressing customer complaints, and providing training to stakeholders. If you are detail-oriented and thrive in fast-paced environments, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in quality control or assurance in a manufacturing environment.
• Strong analytical and leadership skills to guide teams in achieving quality objectives.

Responsibilities

• Create SOPs for quality control procedures and manage audits for compliance.
• Investigate product quality issues and resolve customer complaints effectively.

Skills

Analytical Skills

Leadership

Attention to Detail

Problem Solving

Education

Bachelor's degree in quality assurance

Bachelor's degree in engineering

Job description

Job Responsibilities

• Create and implement SOP for quality control procedures and standards for VIVA.
• Establish industry benchmarking by evaluating other business performance to gauge the success and expansion of the organization.
• Keep abreast of market developments, laws, and recommended procedures pertaining to the safety and quality of food.
• Manage internal and external audits and certifications for VIVA warehouse and stores, ensuring compliance with industry legislation, safety standards, and corporate policies.
• Closely collaborate with suppliers to guarantee that goods fulfill the necessary quality standards. Manage sample product testing and inspection to identify any flaws or problems related to industry norms.
• Investigate any current product quality problems, product recalls in accordance with local laws, and conduct root cause analyses before implementing corrective and preventive measures to resolve these issues.
• Address and resolve customer complaints related to product quality in a timely and effective manner.
• Prepare and maintain accurate records of quality control activities, including inspection reports, audit findings, and corrective actions.
• Provide guidance, support, and required training to stakeholders on quality-related matters.

Desired Candidate Profile

• Bachelor's degree in quality assurance, engineering, or a related field is essential for foundational knowledge.
• A minimum of 5 years of experience in quality control or assurance, preferably in a manufacturing environment, to understand production challenges.
• Excellent analytical skills with the ability to interpret complex data and make informed decisions.
• Strong leadership qualities to guide and inspire a team towards achieving quality objectives.
• Detail-oriented mindset with a passion for maintaining high standards in all aspects of work.
• Ability to work under pressure and manage multiple priorities effectively in a fast-paced environment.