Quality Assurance (QA) Specialist – Loyalty Program Rollout

Quality Assurance (QA) Specialist – Loyalty Program Rollout

Diploma (Engineering), Bachelor of Science (Technology)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Summary:

We are seeking a meticulous and detail-oriented Quality Assurance (QA) Specialist to ensure the flawless rollout of our new loyalty program, including its mobile app and website. The ideal candidate will be responsible for testing functionality, usability, and performance to deliver a seamless customer experience. You will work closely with developers, designers, and product managers to identify, document, and resolve issues before launch.

Key Responsibilities:

Testing & Quality Assurance:

1. Develop and execute test plans, test cases, and scripts for the loyalty program’s mobile app and website.
2. Conduct functional, regression, integration, and user acceptance testing (UAT).
3. Test key loyalty program features, including:
1. User registration & login
2. Points accrual & redemption
3. Reward tracking & notifications
4. Referral & promotional campaigns
5. Payment & checkout integration (if applicable)
6. Test API integrations with backend systems (CRM, payment gateways, analytics).
4. Identify, document, and track bugs, defects, and UX issues using tools like JIRA, Trello, or Asana.

Performance & Security Testing:

1. Ensure the app and website perform optimally under load (stress & load testing).
2. Verify data security and compliance with privacy regulations (GDPR, CCPA, etc.).
3. Check for vulnerabilities in authentication, data storage, and transactions.
4. Work closely with developers, UI/UX designers, and product managers to resolve issues.
5. Provide clear, detailed bug reports and QA status updates.
6. Participate in sprint planning, stand-ups, and retrospectives (if Agile/Scrum).
7. Assist in user acceptance testing (UAT) with stakeholders.

Desired Candidate Profile:

1. Experience: 3+ years in QA/testing, preferably in mobile apps, e-commerce, or loyalty programs.

Technical Skills:

1. Proficient in manual testing (automation testing is a plus).
2. Familiarity with mobile testing tools (Appium, XCTest, Espresso).
3. Understanding of REST APIs (Postman, Swagger).
4. Basic knowledge of SQL for database validation.