Quality Assurance (QA) Specialist – Loyalty Program Rollout

Confidential Company; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is looking for a detail-oriented Quality Assurance Specialist to ensure the successful rollout of an innovative loyalty program. This role involves rigorous testing of the mobile app and website, ensuring a seamless user experience through functional, regression, and performance testing. The ideal candidate will collaborate with cross-functional teams to identify and resolve issues, contributing to a high-quality product launch. If you have a passion for quality assurance and a keen eye for detail, this opportunity offers the chance to make a significant impact in a dynamic environment.

Qualifications

• 3+ years of experience in QA/testing, especially in mobile apps or e-commerce.
• Proficient in manual testing with familiarity in automation testing.

Responsibilities

• Develop and execute test plans for the loyalty program’s mobile app and website.
• Conduct functional, regression, and user acceptance testing to ensure quality.
• Identify and document bugs, defects, and UX issues using tracking tools.

Skills

Manual Testing

Mobile Testing

Functional Testing

Regression Testing

Integration Testing

User Acceptance Testing (UAT)

Bug Tracking

API Testing

Education

Diploma in Engineering

Bachelor of Science in Technology

Tools

JIRA

Trello

Asana

Appium

Postman

SQL

Job description

Quality Assurance (QA) Specialist – Loyalty Program Rollout

Diploma (Engineering), Bachelor of Science (Technology)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Summary:

We are seeking a meticulous and detail-oriented Quality Assurance (QA) Specialist to ensure the flawless rollout of our new loyalty program, including its mobile app and website. The ideal candidate will be responsible for testing functionality, usability, and performance to deliver a seamless customer experience. You will work closely with developers, designers, and product managers to identify, document, and resolve issues before launch.

Key Responsibilities:

Testing & Quality Assurance:

1. Develop and execute test plans, test cases, and scripts for the loyalty program’s mobile app and website.
2. Conduct functional, regression, integration, and user acceptance testing (UAT).
3. Test key loyalty program features, including:
1. User registration & login
2. Points accrual & redemption
3. Reward tracking & notifications
4. Referral & promotional campaigns
5. Payment & checkout integration (if applicable)
6. Test API integrations with backend systems (CRM, payment gateways, analytics).
4. Identify, document, and track bugs, defects, and UX issues using tools like JIRA, Trello, or Asana.

Performance & Security Testing:

1. Ensure the app and website perform optimally under load (stress & load testing).
2. Verify data security and compliance with privacy regulations (GDPR, CCPA, etc.).
3. Check for vulnerabilities in authentication, data storage, and transactions.
4. Work closely with developers, UI/UX designers, and product managers to resolve issues.
5. Provide clear, detailed bug reports and QA status updates.
6. Participate in sprint planning, stand-ups, and retrospectives (if Agile/Scrum).
7. Assist in user acceptance testing (UAT) with stakeholders.

Desired Candidate Profile:

1. Experience: 3+ years in QA/testing, preferably in mobile apps, e-commerce, or loyalty programs.

Technical Skills:

1. Proficient in manual testing (automation testing is a plus).
2. Familiarity with mobile testing tools (Appium, XCTest, Espresso).
3. Understanding of REST APIs (Postman, Swagger).
4. Basic knowledge of SQL for database validation.