Quality Assurance (QA) Specialist Healthcare

Black Pearl Consult; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A healthcare recruitment firm in Dubai is seeking an experienced Quality Assurance Specialist. The successful candidate will be responsible for ensuring compliance with regulatory standards and driving quality improvement initiatives within the healthcare facility. The ideal candidate has over 5 years of experience in healthcare quality and excellent leadership and data analysis skills.

Qualifications

• Minimum 5 years in healthcare quality field.
• 2 years in patient safety or improvement teams.
• Strong communication and interpersonal skills.

Responsibilities

• Monitor compliance with regulatory standards.
• Assist in quality improvement initiatives.
• Collect, analyze and report quality data.

Skills

Policy development and monitoring

Leadership in accreditation

Data analysis for quality

Project management

Problem-solving

Education

Bachelor in Healthcare or related field

Masters in Healthcare or related field

Job description

The Quality Assurance (QA) Specialist is responsible for ensuring that all healthcare services meet established standards of quality, safety and performance. This role involves developing, implementing and monitoring quality assurance policies and procedures, supporting accreditation readiness and promoting a culture of continuous improvement across the healthcare facility.

Responsibilities

• Monitor compliance with regulatory standards (e.g. JCIA, ISO, DOH, DHA, MOH).
• Assist in the development and implementation of quality improvement initiatives.
• Collect, analyze and report clinical and operational quality data.
• Coordinate internal audits and participate in external accreditation surveys.
• Investigate adverse events, patient complaints and incidents; support root cause analysis and corrective actions.
• Collaborate with clinical and administrative departments to implement performance improvement strategies.
• Maintain documentation of quality assurance activities, audits and outcomes.
• Support training and awareness sessions related to quality standards and patient safety.
• Participate in risk management and infection control activities as needed.
• Contribute to the development and review of policies, procedures and clinical guidelines.
• Use tools such as KPIs, dashboards and quality scorecards to track and report performance.

Qualifications and Experience

• Bachelor in Healthcare, Health Information Management, Science, Communications, Business or related field, or equivalent combination of experience and education.
• Masters in Healthcare or related field.
• Experience of minimum 5 years in the healthcare quality field in activities relevant to the role.
• Experience of 2 years – progressive experience in patient safety or facilitating interdisciplinary improvement teams in a healthcare setting or other relevant experience.
• Knowledge and Skills:
  • Ability to develop, implement and monitor policies and procedures to ensure ongoing compliance with healthcare regulations, standards and best practices.
  • Ability to provide leadership in accreditation and compliance matters, including training, education and support to staff at all levels.
  • Expertise in managing the accreditation process for healthcare facilities, including knowledge of accrediting bodies and guiding organizations through the process.
  • In-depth understanding of healthcare regulations, standards and accreditation requirements.
  • Proficiency in analyzing data related to quality and compliance, and the ability to generate reports and insights to support decision-making and quality improvement initiatives.
  • Strong project management skills in planning, executing and overseeing accreditation and compliance-related initiatives.
  • Skills in identifying areas for quality improvement, conducting audits and assessments, and implementing measures to drive continuous improvement in quality of care and services.
  • Strong problem-solving, critical thinking, and the ability to address complex quality and compliance challenges within the healthcare environment.
  • Strong understanding of clinical practices, procedures and healthcare delivery systems, with strong communication and interpersonal skills.

Work Location

Dubai, UAE.

Disclaimer: Please note that Black Pearl will never ask any of its candidates for any payment in exchange for our service in helping candidates find a job. Our service is free to our candidates and the recruitment fee is paid by our clients. If you receive any emails, SMS or calls requesting you to pay from someone claiming to be an employee of Black Pearl before they can process your application, please report and contact our office.