Quality Assurance-Assistant Manager

RAKBANK; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

RAKBANK is seeking an Assistant Manager - Quality Assurance for Wealth & Treasury at Dubai Silicon Oasis. The role involves leading QA best practices, implementing test automation, and managing testing teams to ensure quality in banking systems. Candidates should have a strong background in testing and banking operations, with at least 5 years of experience, including 3 years in a lead role.

Qualifications

• 5 years experience in Testing, with 3 years in banking systems.
• Solid understanding of Wealth and Treasury domains.
• Proven leadership and communication skills.

Responsibilities

• Lead QA best practices and implement test automation.
• Define and manage testing strategies across SDLC.
• Mentor QA teams and improve continuous testing processes.

Skills

Business analysis

Testing methods

Test automation

Education

University degree or equivalent qualification

Tools

Selenium

UFT

JMeter

TestNG

Postman

Job description

At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank – we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance. Now, We’re looking for a dynamic Assistant Manager - Quality Assurance-Wealth & Treasury to join our team at Dubai Silicon Oasis, where you'll lead the way in driving QA best practices as SME, implementing test automation, managing onshore/offshore testing teams, and ensuring quality delivery of systems, projects, and enhancements related to banking systems.

Job Description

What you will do:

Functional Responsibilities:

• Leverage in-depth domain knowledge of Wealth and Treasury and processes to support implementation, compliance, and transformation initiatives.
• Engage with IT, business stakeholders, system vendors, and regulatory bodies to interpret requirements, translate them into test strategies, and ensure compliance.
• Serve as SME for systems integration, digital banking, banking systems.

Testing & Automation Leadership

• Define and lead end-to-end testing strategies, plans, and processes across SDLC, including SIT, UAT, and PT.
• Drive implementation of test automation frameworks and tools to improve efficiency and regression coverage.
• Review business requirements, functional specs, and design test scripts to ensure functional, performance, and security standards are met.
• Lead QA readiness reviews, defect triage, and risk mitigation activities with cross-functional teams.
• Own the QA metrics, reporting dashboards, and progress tracking for stakeholders.

Team & Vendor Management

• Manage and mentor QA teams (onshore/offshore) and build a culture of continuous improvement and innovation in testing.
• Coordinate with third-party vendors, external system providers, and schemes to align on test scope, SLAs, releases, and defect resolutions.
  
  
  
  

Qualifications

What you will bring:

• University degree or equivalent qualification
• 5 year’s experience in Testing - with a minimum of 3 years in implementing, testing and supporting banking systems & projects, in a lead/SME role.
• Solid understanding of business analysis will be an advantage
• Experience working the Wealth domain as well as treasury will be beneficial.

Skills Required:

• Ability to understand business requirements & clearly document these into Functional Specifications Document.
• Ability to clearly understand systems / business requirements and create test scripts that will ensure smooth implementation and minimize production problems.
• Ability to represent the QA team both internally and externally.
• Ability to understand, adapt & keep pace with the technological advancements in relevant business & other banking systems under QA team.
• Optimize both efficiency in system operations and quality in service delivery at the same time.
• Ability to understand the inherent system risks associated with Business & Operations and develop appropriate early warning and control systems to manage them.

Domain Knowledge

• SME-level understanding of banking systems including core banking, card management, digital platforms, payment gateways, compliance frameworks, banking systems.

Testing Expertise

• Experience in functional, integration, regression, and automation testing.
• Strong understanding of QA methodologies (Agile/Waterfall/DevOps environments).Familiarity with automation tools such as Selenium, UFT, JMeter, TestNG, Postman, etc.

Leadership & Communication

• Proven ability to manage QA teams, handle high-pressure delivery timelines, and influence cross-functional stakeholders.
• Excellent communication and interpersonal skills to engage with both technical and business stakeholders.