QSR Quality Control Supervisor

• Oversee the daily quality control operations in compliance with food safety regulations, ensuring that all products meet established standards.
• Conduct regular inspections and audits of food preparation areas, equipment, and storage facilities to guarantee cleanliness and adherence to health codes.
• Develop and implement quality control procedures and guidelines that align with corporate policies and industry best practices.
• Train and mentor staff on quality assurance practices, fostering a culture of safety and excellence within the team.
• Analyze quality control data and trends to identify areas for improvement and escalate issues to management as necessary.
• Maintain accurate records of quality control inspections, tests, and corrective actions taken, ensuring compliance during audits.
• Respond promptly to customer complaints related to product quality, conducting investigations and implementing corrective measures.

Desired Candidate Profile

• Bachelor's degree in Food Science, Quality Assurance, or a related field, with specialized training in quality control processes.
• Minimum of 3 years of experience in quality control or assurance within the F&B preferably in Quick Service Restaurant (QSR) industry.
• Certifications such as HACCP, ISO 9001, or SQF are highly desirable to demonstrate expertise in food safety management.
• Proficiency in English, with additional language skills preferred to cater to diverse customer bases.
• Strong analytical skills to interpret data and make informed decisions that impact product quality.
• Excellent communication skills to effectively convey quality standards and expectations to team members and stakeholders.
• Detail-oriented with a strong focus on accuracy and the ability to identify discrepancies in processes and products.
• Physical ability to perform inspections in various conditions, including standing for long periods and lifting equipment as needed.