QSR Pre-Opening Operations Lead – UAE Launch Expert

Black Pearl Consult; Abu Dhabi; On-site; AED 350,000 - 550,000; Full time

Job summary

Black Pearl Consult seeks an experienced Pre-Opening Operations Manager QSR to lead launch and readiness of new Quick Service Restaurant outlets across Dubai and the UAE. The role requires hands-on operations leadership with a proven pre-opening track record.

You will coordinate opening plans, licensing, vendor onboarding, POS and delivery integrations, staffing, and SOPs, ensuring compliant, fully functional outlets from day one.

Qualifications

• Minimum 8 years in QSR fast-casual, cloud kitchen, or multi-unit operations.
• Experience managing multiple pre-opening projects from planning to launch.
• In-depth UAE/Dubai market knowledge and licensing workflows.
• Excellent organizational and timeline management skills.
• Strong communication with landlords, inspectors, and leadership.
• Willingness to attend interviews in UAE on short notice; based in UAE.

Responsibilities

• Lead end-to-end pre-opening activities for new outlets.
• Develop opening plans, timelines, and readiness checklists.
• Coordinate with landlords, contractors, authorities, and vendors.
• Manage licensing, permits, and regulatory compliance.
• Oversee onboarding, hiring, and training for new teams.
• Ensure POS, delivery, and tech readiness before launch.
• Audit pre-opening readiness and address issues.
• Monitor budgets, timelines, risks, and report to senior management.
• Coordinate aggregator onboarding (Talabat, Deliveroo, Noon, etc.).
• Collaborate with culinary/ops for menu readiness and inventory.

Skills

Project management

Organizational skills

Leadership

Communication skills

Stakeholder management

Attention to timelines

Tech-savvy

Pre-opening experience

Education

Bachelor's degree

Tools

POS systems

Delivery platform onboarding

Job description

Black Pearl Consult seeks an experienced Pre-Opening Operations Manager QSR to lead launch and readiness of new Quick Service Restaurant outlets across Dubai and the UAE. The role requires hands-on operations leadership with a proven pre-opening track record.

You will coordinate opening plans, licensing, vendor onboarding, POS and delivery integrations, staffing, and SOPs, ensuring compliant, fully functional outlets from day one.