QA-QC Manager - PMC Quality

Parsons; Sharjah; On-site; AED 279,000 - 424,080; Full time

Job summary

Parsons is seeking a QA-QC Manager in Sharjah, UAE to direct quality assurance and control activities in Civil Engineering. You will lead a program-wide Quality Management System and oversee compliance with quality obligations.

The ideal candidate has at least 10 years of experience in quality management, including 5 years in a leadership role. This full-time position offers a salary range of 25,000-38,000 AED, depending on experience and qualifications.

Qualifications

• Minimum 10 years of related quality experience, including at least 5 years in management.
• Lead Auditor certification in ISO 9001 or equivalent required.
• Strong knowledge of quality management practices and compliance frameworks.

Responsibilities

• Lead the QA-QC function across the PMC program.
• Establish and review the PMC QA organizational structure.
• Oversee the preparation and review of QMS documentation.

Skills

QA-QC management

Quality Management System

ISO 9001

Quality assurance

Lead auditing

Non-conformance management

Defects management

Education

Bachelor's degree in Engineering, Business, Quality, or related discipline

Tools

Microsoft Office

OpenSpace

Job description

QA-QC Manager – PMC Quality

QA-QC Manager - PMC Quality in Sharjah Emirate, United Arab Emirates is a Civil Engineering opportunity for an experienced quality leader who can direct project quality assurance, quality control, audit strategy, compliance reviews, contractor quality performance, and program-wide Quality Management System implementation.

Location: Sharjah Emirate, United Arab Emirates
Industry: Civil Engineering
Function: Quality Assurance
Experience: Minimum 10 years in quality, including 5 years in management and aviation projects
Job Type: Full-time
Salary: 25,000-38,000 (estimated—final offer to be confirmed)

Key Responsibilities

• Lead the QA-QC function across the PMC program and provide strategic direction for quality assurance and quality control activities.
• Define and monitor quality-related requirements from bids, contracts, employer obligations, PMC responsibilities, and statutory requirements.
• Establish a deliverables and requirements schedule to track quality obligations across the program.
• Promote quality as a core project value and act as a visible quality leader across the program.
• Establish and review the PMC QA organizational structure to meet project scope, resource, and delivery needs.
• Develop and maintain the RACI matrix for the QA-QC function to clarify roles, responsibilities, authority, and accountability.
• Support program leadership in defining risk profiles and capturing quality-related risks across planned and active works.
• Review legislative and statutory requirements regularly to identify applicable quality obligations and program impact.
• Oversee the preparation, approval, deployment, and continual review of QMS documentation, including quality manuals, plans, processes, guidance, and templates.
• Ensure awareness and training activities are delivered so staff understand and can access technical quality documentation.
• Support other project functions in developing protocols and plans that embed quality requirements and best practice systems.
• Drive lessons learned, project completion reviews, and continual improvement initiatives across PMC staff, consultants, contractors, and field teams.
• Support rewards and recognition activities that encourage quality-focused behavior and best practice adoption.
• Contribute to digital innovation strategies that improve quality efficiency, reporting, inspection control, and program transparency.
• Establish and implement an internal and external audit strategy covering first-party and second-party audits.
• Coordinate audit planning with the client, consultants, contractors, and relevant program stakeholders.
• Shadow selected consultant-led and contractor-led audits to confirm effectiveness and consistency.
• Manage audit records, reports, findings, corrective actions, and timely closure of audit issues.
• Undertake planned project and program quality inspections according to QMS requirements.
• Work with program leadership on start-up reviews, handover reviews, and compliance checks for time-critical processes.
• Support quality walks with project leadership to strengthen site awareness, inspection discipline, and quality visibility.
• Coordinate with Parsons EMEA Sector Quality Lead for ISO or external certification-related visits and program readiness.
• Support client feedback interviews and ensure performance feedback is captured, reviewed, and acted upon.
• Oversee effective quality control processes, inspection regimes, testing plans, and surveillance activities to verify work quality, function, and reliability.
• Confirm that materials and works inspection processes are actively used to monitor statutory requirements, design intent, and specification compliance.
• Ensure non-conformance processes are applied where work does not meet required standards.
• Monitor regular site and off-site inspections and ensure findings are recorded, issued, and closed within agreed timelines.
• Review contractor quality control documentation, including quality control plans, inspection and test plans, inspection templates, and release schedules.
• Support construction readiness reviews and work start notifications with field teams.
• Establish, support, and maintain program-wide defects management systems for field project teams.
• Oversee project-specific defect tracking using OpenSpace and ensure relevant training is provided.
• Support handover and close-out activities by reviewing documentation, planning records, quality files, and archive readiness.
• Establish a quality reporting strategy aligned with PMO and client requirements.
• Define quality KPIs, performance measures, lead indicators, and lag indicators with program leadership and client teams.
• Ensure quality data is accessible, valid, and collected through efficient systems that reduce unnecessary administration.
• Oversee the preparation, issue, and presentation of program quality reports, including KPI trends and contractor performance analysis.
• Review consultant and contractor quality reports and attend relevant coordination meetings.
• Monitor performance against program quality objectives and highlight trends, risks, breaches, and improvement areas to leadership.
• Support and approve management review presentations and supporting quality documentation.
• Ensure management review recommendations are issued, assigned, tracked, and closed by responsible parties.
• Escalate management failings, potential quality breaches, or significant compliance risks to project and program leadership.
• Maintain regular contact with project leadership, operational teams, and functional leads to review key quality issues and improvement opportunities.
• Support procurement in prequalification and onboarding of contractors, sub-consultants, and inspection agencies.
• Help define quality requirements in consultant and contractor contractual documentation.
• Confirm EDMS deployment aligns with project and program requirements.
• Support RFP clarifications, supply chain quality reporting, and improvement actions.
• Recruit and manage QA-QC staff according to approved job descriptions, organization plans, mentoring needs, and succession planning.
• Maintain the QA-QC section of the training matrix and ensure quality training content meets project competence needs.
• Deliver onboarding, induction, quality awareness, quality moments, and technical spotlights for relevant teams.
• Work with subject matter experts to identify and deliver quality-related technical training opportunities.
• Participate in quality networking and professional development opportunities when approved by project leadership.

Ideal Profile

• Bachelor's degree in Engineering, Business, Quality, or a related discipline.
• Minimum 10 years of related quality experience, including at least 5 years in a management capacity and aviation projects.
• Lead Auditor certification in ISO 9001 or equivalent is required.
• ASQ certification such as CMQ or CQE, or other related quality certifications, will be an advantage.
• Active membership in a recognized quality organization such as ASQ or CQI is preferred.
• Professional Engineer registration is preferred.
• Additional certifications such as Building Inspector, NQA-1, NDT, Welding Inspector, or DOT-related certifications may be considered valuable.
• Working knowledge of more than one industry area such as infrastructure, government, aviation, process, or transportation.
• Strong knowledge of quality management practices, quality processes, current quality technology, and project compliance frameworks.
• Thorough experience directing and implementing Quality Management Systems and standards aligned with ISO 9000, ASME, ANSI, ASTM, and similar organizations.
• Strong ability to communicate clearly, conduct management presentations, and interface with diverse technical and leadership teams.
• Ability to analyze situations in business terms, including ROI, cost per unit, performance trends, and operational impact.
• Strong interpersonal skills with the ability to work tactfully and effectively with other departments.
• Excellent leadership, supervisory, written communication, verbal communication, analytical, problem-solving, and risk assessment skills.
• Confident public presentation ability for management reviews, client meetings, quality briefings, and project updates.
• Advanced knowledge of Microsoft Office products and related reporting tools.
• Ability to work closely with project and program leadership under demanding deadlines.
• Strong organizational skills, attention to detail, time management, and ability to manage complex quality priorities.

Skills Set

• QA-QC management
• Quality Management System
• PMC quality leadership
• ISO 9001
• Lead auditing
• Quality assurance
• Quality control
• Aviation project quality
• Infrastructure quality
• Contractor audits
• Consultant audits
• Audit strategy
• Non-conformance management
• Inspection and test plans
• Quality control plans
• Site inspections
• Off-site inspections
• Defects management
• OpenSpace
• Handover documentation
• Close-out documentation
• EDMS
• Quality KPIs
• Trend analysis
• Management review
• Risk assessment
• Lessons learned
• Continuous improvement
• Training matrix
• Quality awareness
• Contractor onboarding
• Procurement quality support
• Microsoft Office
• Public presentations
• Stakeholder coordination
• Compliance reporting