QA Coordinator for Banking Project

MEININGER Hotels; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An international hotel chain is seeking a QA Coordinator for a banking project in Dubai. You will be responsible for quality assurance processes, including developing standards and conducting audits across various banking products. Ideal candidates should have a Bachelor's degree, 3-5 years of experience, strong knowledge of card systems, and familiarity with Islamic banking principles and practices.

Qualifications

• Bachelor's degree in Business Administration, Quality Management, or a related field.
• Minimum of 3-5 years in quality assurance or related fields.
• Experience with various banking and card products.

Responsibilities

• Oversee and enhance the quality assurance processes.
• Develop quality standards and conduct audits.
• Coordinate with departments to ensure compliance and drive improvement.

Skills

Knowledge of TSYS

Knowledge of Temenos24

Knowledge of S1 Postillion Switch

Experience with Credit cards

Experience with Debit cards

Experience with Prepaid cards

Knowledge of Islamic banking principles

Experience with Commercial banking

Education

Bachelor's degree in Business Administration

Master's degree or relevant certifications

Job description

Overview

QA Coordinator for Banking Project

The QA Coordinator will be responsible for overseeing and enhancing the quality assurance processes. This role involves developing quality standards, conducting audits, coordinating with various departments to ensure compliance, and driving continuous improvement initiatives to uphold the bank's commitment to excellence.

Responsibilities

• Understand the proposal of the project
• Understand the baseline documents, clarification tracker
• Raise further classifications
• Creation of test cases/scripts for allocated areas
• Manual execution of test cases/scripts for allocated areas
• Use tools such as API injectors, MasterCard/VISA simulators
• Learn usage of OmanNet simulator
• Test automation knowledge will be a plus
• Provide metrics to PM for dashboard
• Issuing workflow - from onboarding to closure - key areas to be strong - onboarding, embossing, collaterals, card activation, authorizations, clearing and settlement, payments and hierarchy, Interest processing, Fees and Charges, Collections, Charge-off and Write-off, Closure
• Fraud testing
• Acquiring flows - testing from devices - ATM/POS/CDM/ITM etc. using physical cards
• Produce ATM exceptions and testing in supervisory mode

Qualifications

Bachelor's degree in Business Administration, Quality Management, or a related field. A Master's degree or relevant certifications

Essential skills

• TSYS, Temenos24, S1 Postillion Switch
• Credit cards, Debit Cards, Prepaid cards, Islamic banking cards, Commercial banking
• MasterCard and VISA simulator

One or more of above products - we need 2-3 ppl covering all above products for the project

Desired skills

• Experience with Islamic banking principles and products.
• Experience in various card types - Credit cards, Debit Cards, Prepaid cards, Islamic banking cards, Commercial banking

Experience

Minimum of 3-5 years

• Experienced in full issuing or full acquiring workflows - both will be preferred
• Working with simulators to test authorizations
• Experience in EMV and testing keys set up with in simulator
• Experience in certification testing would be a plus
• Experience in device testing - ATMs, POS, CDMs
• Experience in testing internet banking and mobile banking and other channels