Public Relations Officer (PRO)

Egis Group; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is looking for a detail-oriented Public Relations Officer (PRO) to oversee vital government processes related to visa applications and labor permits. This role is crucial for ensuring compliance with UAE regulations and involves liaising with various government departments. The ideal candidate will possess strong knowledge of labor laws and immigration procedures, along with proficiency in using essential online government portals. Join a dynamic team where your expertise will help maintain the organization’s compliance and support its operational needs effectively.

Qualifications

• Proven experience as a PRO in the UAE with expertise in government relations.
• Strong knowledge of UAE labor laws and immigration procedures.

Responsibilities

• Manage all government-related processes for visa applications and labor permits.
• Liaise with government departments to ensure compliance with local laws.

Skills

Government Relations

Visa Processing

Labor Laws

Multitasking

Problem-Solving

Education

Experience as a PRO in UAE

Tools

MOHRE

TasHeel

NetWare

GDRFA

eChannel

DHA Portal

Job description

We are seeking a highly organized and detail-oriented Public Relations Officer (PRO) to manage all government-related processes, ensuring smooth and timely execution of visa applications, labor permits, company registrations, and compliance with UAE regulations. The PRO will play a vital role in liaising with various government departments, ensuring the organization remains fully compliant with local labor laws and immigration regulations.

Responsibilities

• Process all online applications and related transactions through Ministry of Labor and Immigration Departments using related sites (TasHeel / MOHRE / NetWare / GDRFA / eChannel / DHA Portal etc).
• Prepare required documents for the Ministry of Labor, Ministry of Interior (Immigration), Traffic & Police, Department of Economy, Chamber of Commerce and Industry, Armed Forces, Civil Defense Dept; Ministry of Environment; Telecommunications; Embassies; Water and Electricity Dept.; and Oil Field Security Departments.
• Submit, follow-up, and collect all new employment, Mission, and Visit visas to ensure that visas are processed in a timely manner to support the business.
• Maintain a database - renew and update all employees and their dependents' visas, labor cards, Emirates ID, and insurance cards in a timely manner to ensure that the company’s records are up-to-date in the labor and immigration departments.
• Prepare various letters in both Arabic and English, such as No Objection Certificates, Traffic file openings, vehicle insurance and traffic registrations & renewals, and salary certificates.
• Maintain confidentiality of company and employee documents.
• Manage petty cash provided for PR Services and submit expenses while maintaining various payment channels (CBD / Noqodi, Edirham / Amwal).
• Engage with higher management / HR to keep them informed regarding new labor laws and other government regulations.
• Obtain monthly visa reports from MOL and immigration to keep the company’s files in order.
• Process Medical and Emirates ID applications and prepare required documents and appointments.
• Assist other departments in resolving any issues related to company vehicle registration and renewals to ensure that PR services are provided as needed.

Qualifications

Proven experience as a PRO in the UAE with expertise in government relations, labor laws, and visa processing.

Strong knowledge of UAE labor laws, immigration procedures, and various online government portals.

Proficiency in using MOHRE, TasHeel, NetWare, GDRFA, eChannel, DHA Portal, and other government systems.

Fluent in Arabic and English (spoken and written).

Excellent organizational, problem-solving, and multitasking skills.

Ability to handle confidential information with integrity and professionalism.

Additional Information

Strong coordination & organizational skills – Ability to handle multiple mobilization/demobilization cases at once.