Roles, Responsibilities, Duties:
- Keep abreast with the Ministry of Labor and Immigration rules and regulation & UAE labor laws through staying connected with government departments representatives on a periodic basis.
- Effectively apply immigration and visa related knowledge to day to day HC operations and work-related transactions and situational issues.
- Update and maintain employee database - scanning passport, labor contracts, labor cards, EID, photos, etc.
- Ensure employee documents related to Visa and Government relations unit are properly and adequately maintained in the form of soft and hard copies (as required).
- Prepare periodic management and operational reports with which include but is not limited to pension fund, MOL & Visa status report, Monthly cost provisions etc. This also includes preparing adhoc reports as requested by the management.
- Assist all employees with day to day MOL, Visa, Immigration, Government related queries.
- Ensure renewal and new visas are processed on time and within deadline to avoid penalties.
- Maintain knowledge of various government systems and departments - Department of Economic Development, Chamber of Commerce, Dubai, and Abu Dhabi municipalities, MOL, department of immigration, police department, any other such judicial parties.
- Schedule medical test and collect reports in a timely basis.
- Maintain and update pension fund processing for UAE & GCC nationals.
- Adhere to deadline of collecting passports in a timely manner, through proper coordination with PRO and via immigration Mailbox and SMS notifications received.
- Job shadowing for employees on any type of leave within visa and government relations unit.
- Carry out Provis's transactions with all Government Departments.
- Carry out all transactions related to work permits, residence visa of Provis staff in the Ministry of Labor, Naturalization and Residence department in Abu Dhabi and all other Emirates.
- Ensure proper coordination with medical insurance provider / broker with timely enrollment of new joiners in corporate medical insurance scheme.
- Create new trade licenses and or trade license branch as per management request. Renew trade licenses in a timely manner.
- Coordinate with the Administration department to ensure that all of Provis Offices are renewed in a timely manner, and so to ensure a smooth trade license renewal.
- Maintain and arranging Power of Attorneys (POA), Memo of Association (MOA), MOA Appendix, Commercial Office renewal contracts, and all other documents required to carry out official transaction in any government departments. E.g. trade licenses.
- Represent Provis in all government departments as per the assigned requirement.
- Follow-up and deal with and rectify any rejected work permits/ residence permits through the PRO and via the relevant government department e.g. ministry of human resource and immigration.
- Timely and swift processing of documents in various government departments with minimum down time for processing.
- Receiving disputes of staff/ workers from government entities and coordinate the solution process through our PRO and management directives, if any, and as deemed appropriate per the regulations of the government department.
- Adhere to the accomplishment of annual objectives set.
Additional tasks/duties may be added as per the requirement.