Public Relation Officer at Shou'alah

Shou'alah; Dubai Emirate; On-site; AED 78,000 - 134,000; Full time

Job summary

Shou'alah is seeking a dedicated PRO to coordinate and liaise with UAE government authorities, handling visa services, legal documentation, and licensing tasks. The role involves managing submissions for employment visas, work permits, and related government filings, while advising on the best compliance strategies and maintaining records.

The candidate will oversee labor card processing, license renewals, and ensure timely visa renewals and status changes, in a fast-paced environment requiring

Qualifications

• Bachelor’s degree or equivalent.
• Strong organizational skills and ability to prioritize tasks.
• High level of interpersonal skills for governance and stakeholder relations.
• People administration experience and familiarity with UAE government processes.

Responsibilities

• Coordinate and liaise between the company and government authorities for visa services and permits.
• Handle employment visas/work permits and labor-related documents.
• Prepare and submit documents for licenses, permits, and tax-related filings.
• Manage payments for labor office fees, transfer fees, and related costs.
• Advise management on best visa options and regulatory changes.
• Monitor and renew employee residence visas and change-of-status processes.

Skills

Teamwork

Organizational skills

Interpersonal skills

People administration

Education

Bachelor’s degree

UAE Driving license

Emirati national preferred

Job description

Job Scope Summary

The PRO is responsible to coordinate, liase, and a key interface to communicate between the company and government authorities/organizations, handles legal paperwork and documentation of the company, including but not limited to government related tasks such as employee, and employers visa services, Employment Permits, Entry Visas, Medical Examinations, and various tasks related to Immigration, Ministry of Labor & Consulates, company trade license renewal and implementation of government mandates adhering to the regular amendments in rules and regulations within very short notices.

Legal documentations and visa processes

• Obtain and submit new employment visas / work permits for all employees
• Submit documents for Commercial and Trade Licences business requirements
• Submit documents to the Post Office Or Labor office
• Visa submission
• Responsible to provide documents to Typing center
• Responsible in payment processes such as paying Labor Office Fees / Change Of status Fees / Transfer Visa Fees / Relative Labor Card Fees/ Paying Bank Guarantees
• Provide advise to the management of the best alternative work permit activities for staff in the processing of Visas
• Follow up in obtaining the Labor Office Approval
• Typing and processing Labor Card & Labor Contract application
• Monitor and renew employee residence visa permits
• Follow up to obtain change status for cancelled employees who will stay in country
• Facilitate complex medical / police procedures on event of death of any employee
• Monitor, administer and renew companies licenses, certificates and rent and tax remittances with various UAE goventment authorities, Economic Department, Municipality, Chamber of Commerce and Ministry of Finance & Industries etc.
• Administration and Advisor Assist and coordinates logistics work from application to payment of Etisalat, Dewa and other utilities
• Liase with UAE immigration department for all visa services related
• Provide expert advice to business and employees on all visa formalities and all other government related procedures
• Provide insight on new practical processes within the government authorities
• Provide continuous advice in regards to the new rules in the governmental departments
• Provide continuous update in regards to the developing the visa process and facilitating with the governmental departments
• Record Management update visa administration information
• Provide Visa Case Study on every visa type individually
• Assist in logistics work related to workers accommodation
• Driving responsibilities such as picking up the workers from airport to the site or vice versa
• Prepares Monthly/ Quarterly Visa Cost Report to the Finance/HR Admin Manager or as when requested
• Record keeping & Monitoring of all application and numbers for the visa
• Coordinate to the HR Admin Assistant in advising and scheduling Medical Tests for new staff
• Accountable in maintaining accurate records (hard copies and soft copies on the HRM database) for all the personnel visa services

The above job duties and responsibilities are intended to describe the general nature of the work and are not intended to be an inclusive list of all responsibilities. Duties and responsibilities may change or vary depending on the specific needs of the business.

Educational/Professional Qualifications/Training Certifications

• Bachelors degree or equivalent
• Job Experience
• Socials Skills/Team Work: Shows the ability and desire to work co-operatively with colleagues from different cultures and background. Encourage and build positive working relationships between the company and government authorities/external organizations.
• Additional required job skills and competencies
• Valid UAE Driving license is mandatory required
• Emirati National is preferred
• Willingness to work in a fast paced and challenging environment
• Strong technical skills, including proficient in all software packages (Word, Excel, PowerPoint)
• High level of interpersonal skills to work effectively, particularly with local government bodies
• Strong organizational skills together with the ability to prioritize
• Understanding of the importance of Internal and Customer Service People Administration experience