Public Area Attendant at InterContinental Dubai Marina

IHG Hotels & Resorts; United Arab Emirates; Presencial; AED 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discounts

Career growth

Training programs

Wellbeing initiatives

Descripción de la vacante

InterContinental Dubai Marina Hotel & Residences in Dubai is seeking a friendly Public Area Attendant to maintain cleanliness of public spaces, assist guests with courtesy, and support the housekeeping team during peak periods. You will work in a dynamic luxury hotel environment, enjoying staff discounts and training opportunities, and contributing to a welcoming, well-groomed, guest-oriented experience.

Previous experience in guest service or wellness-related roles is helpful for success in

Formación

• Previous experience in recreation, guest service, or a wellness-related role, preferably in a hotel or resort setting.
• Strong attention to detail and a passion for maintaining cleanliness and hygiene.
• Ability to work independently and as part of a team.
• A friendly, energetic, and guest-oriented attitude with strong communication skills.

Responsabilidades

• Clean and maintain all public areas including lobbies, corridors, restrooms, elevators, staircases, and back-of-house areas.
• Ensure cleanliness standards are consistently met in accordance with hotel policies and procedures.
• Replenish supplies in public restrooms and ensure that amenities are fully stocked and functional.
• Immediately respond to guest requests or concerns in a professional and courteous manner.
• Report maintenance issues, safety hazards, or lost and found items to the appropriate departments.
• Operate cleaning equipment safely and efficiently.
• Support housekeeping team with additional tasks during peak periods or special events.
• Follow all health, safety, and hygiene regulations and hotel standard operating procedures.
• Maintain a well-groomed, professional appearance and demonstrate positive body language and demeanor.

Conocimientos

Guest service

Attention to detail

Teamwork

Communication

Descripción del empleo

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to join InterContinental Dubai Marina Hotel & Residences as Public Area Attendant.

InterContinental Dubai Marina

is a Five Star luxury hotel & residence in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.

A little taste of your day-to-day:

Your role will include but not be limited to:

• Clean and maintain all public areas including lobbies, corridors, restrooms, elevators, staircases, and back-of-house areas.
• Ensure cleanliness standards are consistently met in accordance with hotel policies and procedures.
• Replenish supplies in public restrooms and ensure that amenities are fully stocked and functional.
• Immediately respond to guest requests or concerns in a professional and courteous manner.
• Report maintenance issues, safety hazards, or lost and found items to the appropriate departments.
• Operate cleaning equipment (vacuum cleaners, floor polishers, etc.) safely and efficiently.
• Support housekeeping team with additional tasks during peak periods or special events.
• Follow all health, safety, and hygiene regulations and hotel standard operating procedures.
• Maintain a well-groomed, professional appearance and demonstrate positive body language and demeanor.

Why you will love this job:

• Work in a dynamic, high-energy environment where no two days are the same.
• Learn new skills, receive mentorship, and have opportunities for career growth.
• Be part of a supportive team that values collaboration and fun.
• Enjoy benefits like staff discounts, and a creative, inspiring workplace.

Ideally, you'll have some or all the following qualifications and experience we're looking for:

• Previous experience in recreation, guest service, or a wellness-related role, preferably in a hotel or resort setting.
• Strong attention to detail and a passion for maintaining cleanliness and hygiene.
• Ability to work independently and as part of a team.
• A friendly, energetic, and guest-oriented attitude with strong communication skills.

What you can expect from us:

We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts, and some of the best training in the industry.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance. We always welcome different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and become part of our ever-growing global family.