General Purpose
Office Cleaner at Wynn Al Marjan Island is entrusted with the essential responsibility of maintaining a high standard of cleanliness and hygiene in all office spaces. This role is a cornerstone in creating a pleasant, organized, and safe workspace for Wynn’s staff, clients, and visitors. The Office Cleaner will work independently and report to the Office Manager, as well as collaborate with other facilities and maintenance personnel to ensure that every area meets Wynn’s exceptional standards
Maintain washrooms; mop, vacuum, dust, wax and strip floors; collect rubbish; polish surfaces; clean high areas; deliver goods; perform other janitorial duties as assigned. This role requires professionalism and a consistent commitment to excellence in hospitality
Essential Duties & Tasks
Daily Operations
- Overseas daily operations in the Public Area Department
- Ensures the Wynn standards of cleanliness and appearance for all public areas, which include, restrooms, pantry, offices, exterior areas, and back of house public areas
- Oversea and dust/wipe down all surfaces, such as desks, tables, office equipment, and windowsills, to reduce allergens and maintain a tidy appearance
- Clean and disinfect restrooms, replenish consumables (soap, toilet paper, paper towels), and report any maintenance issues or inventory shortages
- Ensure all cleaning tools and equipment are cared for, cleaned, and stored in designated areas after use
- Restock and organize cleaning supplies; promptly notify supervisors when additional supplies or repairs are required
- Monitor and report maintenance issues, such as leaks, spills, or damages, to the facilities management team
- Must focus on key drivers of employee engagement and guest satisfaction
- Consults regularly with all levels of management within the company to ensure resort cleanliness
- Monitor inventory levels of cleaning chemicals and tools to ensure they are always adequately stocked and maintained according to operational needs
- Oversee Public Area administration and paperwork
- Monitor adherence to operations policies and procedures
- Accept any other duties and responsibilities assigned by the Executive Director
- Understand and adhere to the Company’s fire, hygiene, and safety policies
- Resolves and acts on guest feedback and special requests in a timely manner
- Maintain effective communication with all Team Members by providing written and verbal translations
- Adhere strictly to Wynn’s safety protocols and guidelines, including the correct handling and storage of cleaning chemicals and equipment
- Follow specific cleaning schedules and adapt to urgent cleaning requests or special events as directed by management
Company And Department Responsibilities
- Attend department and inter-department meetings and share relevant information
- Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communications
- Adhere to the Company policies and procedures and comply with the Code of Conduct
- Follow health and safety standards and strive for constant improvement to avoid health and injury hazards
- Participate in the Company recycling program and follow strict discipline to reduce, re-use, and recycle
- Interact with Department and Company Team Members, management, and contractors professionally and positively
- Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communications
- Follow health and safety standards and strive for constant improvement to avoid health and injury hazards
Education
- Secondary school or above
Skills / Knowledge
Housekeeping & Public Area Expertise
Minimum of 3 years of housekeeping or public areas experience
Previous experience in commercial or office cleaning is preferred but not strictly required; on-the-job training will be provided
Ability to perform physical tasks, including standing, bending, lifting (up to 10 – 15KG), and repetitive motions for extended periods
Familiarity with basic cleaning techniques, products, equipment, and basic knowledge of workplace safety and hygiene standards
Attention to detail and commitment to delivering high-quality work.
Good time management skills and the ability to work independently or as part of a team
Leadership
- Equips the Private Access team to deliver on all benefits of the program
- Acts as a senior liaison between guests and all other Property Departments
Recognizes and praises employees for positive performance
Communication Skills
- Good multicultural communication and interpersonal skills
- Ability to communicate clearly and effectively with staff and management
- Excellent communication, interpersonal, and customer service skills
Organizational Skills
- Strong organizational skills to manage inventory, schedules, and daily operations efficiently
- Attention to detail to ensure cleanliness and compliance with health and safety standards
- Team player who responds quickly to demands and thrives in a high-pressure work environment
- Creative, organized, and detailed oriented
Work Conditions
- Able to work on shifts and be flexible regarding work schedules according to business demand