- Responding to external agent or potential tenant inquiries.
- Assist in overseeing the operations of vendors and contractors for various services, such as cleaning, maintenance, and security.
- Conduct regular property inspections to identify and address maintenance issues.
- Oversee the cleanliness and upkeep of the facility, including grounds and common areas.
- Maintain regular and effective communication with tenants through email, phone, and in-person meetings.
- Address tenant inquiries, concerns, and complaints promptly and professionally.
- Manage all of the leasing processes.
- Assist in preparing and distributing tenant notices regarding rent reminders, maintenance schedules, and policy updates.
- Maintain effective communication with homeowners via email, phone, and WhatsApp when required and coordinate with the Owners Association (OA) to promptly and effectively address resident complaints, disputes, and concerns.
- Extract opening balances and newly invoiced charges from MOLLAK’s reports.
- Assist the OA in collecting due and overdue service charges through circular notices and follow-up emails. Provide regular financial reports to management on service charge collections.
- Support the OA in developing long-term plans for the community, including capital improvements and strategic initiatives.
Requirements
- Minimum of 3-5 years of experience in real estate property and/or community management or a related field.
- Preferred Certifications: M-100, M-202, M-201.
- An Associate’s degree in Property Management, Real Estate, Business Administration, or a related field is preferred.
- In-depth knowledge of the Dubai real estate market and local regulatory environment. Proficiency in MS Office and relevant software: YARDI, Iskaan, Mollak.
- Ability to maintain high ethical standards and integrity in all property management activities.
- Ability to work effectively as part of a property management team and coordinate activities with other departments.
- Ability to pay attention to detail in lease agreements, financial reports, and property inspections.
- Skill in collecting rent payments, handling delinquent accounts, and managing financial records.
Employment Visa, Medical Insurance and Other benefits as per UAE law.