Project Manager Services Specialist

Vertiv; Dubai; On-site; AED 80,000 - 110,000; Full time

Job summary

A leading company in Dubai is seeking a Contract Manager who will oversee the entire contract lifecycle, ensuring compliance with terms and supporting project execution. The role involves collaboration across teams, stakeholder management, and risk mitigation, making strategic contributions to enhance contract processes and compliance.

Qualifications

• Proven experience in contract drafting, negotiation, and execution.
• Strong understanding of project oversight and service level agreements.
• Ability to manage relationships with various stakeholders effectively.

Responsibilities

• Drafting, reviewing, and negotiating contract terms while ensuring compliance.
• Monitoring contract performance against service level expectations.
• Liaising with internal and external parties regarding contractual matters.

Skills

Negotiation

Contract Management

Project Management

Stakeholder Communication

Risk Management

Education

Bachelor's Degree in Business Administration or related field

Job description

• Drafting and Negotiation : Preparing, reviewing, and negotiating contract terms and conditions, ensuring they align with company policies, legal requirements, and project / service objectives. This often involves collaborating with legal, finance, and business development teams.
• Execution : Facilitating the formal execution of contracts and ensuring all necessary approvals are obtained.
• Administration : Maintaining comprehensive contractual records, documentation, and databases. This includes tracking key dates, milestones, deliverables, and correspondence.
• Monitoring and Compliance : Continuously monitoring contract performance against agreed-upon terms, service level agreements (SLAs), and regulatory requirements. Identifying and addressing any deviations or non-compliance.
• Change Management : Managing changes to contracts, including scope changes, amendments, and renewals. Negotiating new terms as needed.
• Issue and Dispute Resolution : Investigating and resolving contractual issues, discrepancies, and disputes in a timely and effective manner, often acting as a liaison between parties.
• Close-out : Overseeing the formal close-out of contracts upon completion, ensuring all obligations are met and documentation is finalized.

2. Project & Service Oversight :

• Project Integration : Understanding the project's scope, budget, timeline, and deliverables to ensure contracts support successful project execution.
• Service Level Adherence : Specifically for service contracts, ensuring that agreed-upon service levels are met and that any performance issues are addressed with vendors or clients.
• Risk Management : Identifying, assessing, and mitigating contractual risks. Developing strategies to minimize potential financial or operational impact.
• Financial Management : Working with finance teams to ensure accurate invoicing, cost control, and adherence to financial terms within contracts.
• Performance Monitoring : Tracking project and service performance against contractual obligations and reporting on progress to stakeholders.

3. Stakeholder Communication & Relationship Management :

• Internal Collaboration : Liaising effectively with internal teams (, project managers, sales, legal, finance, procurement, operations) to ensure contractual clarity, alignment, and successful project / service delivery.
• External Communication : Serving as the primary point of contact for clients, vendors, and other external parties regarding contractual matters.
• Relationship Building : Nurturing strong business relationships with clients and vendors to foster positive and productive collaborations.

4. Strategic Contribution :

• Process Improvement : Developing and implementing efficient contract management policies, procedures, and best practices.
• Legal & Regulatory Compliance : Staying updated on relevant legal and regulatory changes that may impact contracts and ensuring compliance.
• Strategic Advice : Providing expert advice and guidance on contractual matters to internal stakeholders.