Project Manager Services Specialist

Vodafone; Dubai; On-site; USD 50,000 - 80,000; Full time

Job summary

Vodafone is seeking a talented Contract Manager to oversee contract lifecycle management and ensure compliance with legal requirements. The role involves drafting, negotiation, monitoring contract performance, and fostering strong relationships with internal teams and external vendors. Ideal candidates should possess a relevant degree and experience in contract management, demonstrating excellent negotiation and communication skills.

Qualifications

• Experience in contract lifecycle management.
• Strong understanding of legal and regulatory compliance.
• Proficiency in stakeholder communication and relationship management.

Responsibilities

• Draft and negotiate contracts ensuring alignment with company policies.
• Oversee contract performance and compliance with SLAs.
• Manage stakeholder communication and relationships.

Skills

Negotiation

Project Management

Stakeholder Management

Risk Management

Financial Management

Education

Bachelor's degree in Law, Business, or related field

Job description

Job Description

Main roles:

1. Contract Lifecycle Management:

• Drafting and Negotiation: Preparing, reviewing, and negotiating contract terms and conditions, ensuring they align with company policies, legal requirements, and project/service objectives. This often involves collaborating with legal, finance, and business development teams.
• Execution: Facilitating the formal execution of contracts and ensuring all necessary approvals are obtained.
• Administration: Maintaining comprehensive contractual records, documentation, and databases. This includes tracking key dates, milestones, deliverables, and correspondence.
• Monitoring and Compliance: Continuously monitoring contract performance against agreed-upon terms, service level agreements (SLAs), and regulatory requirements. Identifying and addressing any deviations or non-compliance.
• Change Management: Managing changes to contracts, including scope changes, amendments, and renewals. Negotiating new terms as needed.
• Issue and Dispute Resolution: Investigating and resolving contractual issues, discrepancies, and disputes in a timely and effective manner, often acting as a liaison between parties.
• Close-out: Overseeing the formal close-out of contracts upon completion, ensuring all obligations are met and documentation is finalized.

2. Project & Service Oversight:

• Project Integration: Understanding the project's scope, budget, timeline, and deliverables to ensure contracts support successful project execution.
• Service Level Adherence: Specifically for service contracts, ensuring that agreed-upon service levels are met and that any performance issues are addressed with vendors or clients.
• Risk Management: Identifying, assessing, and mitigating contractual risks. Developing strategies to minimize potential financial or operational impact.
• Financial Management: Working with finance teams to ensure accurate invoicing, cost control, and adherence to financial terms within contracts.
• Performance Monitoring: Tracking project and service performance against contractual obligations and reporting on progress to stakeholders.

3. Stakeholder Communication & Relationship Management:

• Internal Collaboration: Liaising effectively with internal teams (e.g., project managers, sales, legal, finance, procurement, operations) to ensure contractual clarity, alignment, and successful project/service delivery.
• External Communication: Serving as the primary point of contact for clients, vendors, and other external parties regarding contractual matters.
• Relationship Building: Nurturing strong business relationships with clients and vendors to foster positive and productive collaborations.

4. Strategic Contribution:

• Process Improvement: Developing and implementing efficient contract management policies, procedures, and best practices.
• Legal & Regulatory Compliance: Staying updated on relevant legal and regulatory changes that may impact contracts and ensuring compliance.
• Strategic Advice: Providing expert advice and guidance on contractual matters to internal stakeholders.

About the Team

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.